- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- General Dynamics Information Technology (Rosslyn, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support,ServiceNow IT Service Management **Experience:** 5 + ... managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service ....the world. + Leads the RPC Help Desk team, enforcing adherence to service level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... for managing daily operations of the Help Desk , guaranteeing timely and effective customer service ....around the world. * Leads the Help Desk team, enforcing adherence to service level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology into… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational...for solutions. + Records solutions into database for other Help Desk professionals. + Redirects issues to… more
- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Sunrun (Washington, DC)
- …Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels ... requests, including the monitoring, tracking and coordination of Service Desk functions. Responsible for ensuring the...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for...literacy and self-sufficiency. + Oversee development and dissemination of help sheets, usage guides, and FAQ lists for internal… more
- MSys Inc. (Hanover, MD)
- Job summary: Title: Service Desk and Desktop/Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on ... year with multiyear extensions Onsite need 3 verifiable references. Service Desk and Desktop/Field Support TO Contractor...His/her contact email is ###@msysinc.com Our recruiters will be more than happy to help you to get this… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...Help Desk Technician Summary Title: Help ...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- American Express Global Business Travel (Washington, DC)
- …meetings with team members to discuss volume, productivity, customer deliverables, process, and service levels. + Lead Help Desk Specialistsregarding daily ... will be responsible for providing extensive travel operational and stakeholder management. The Help Desk Leader is responsible for the day-to-day operation and… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information...to be completed by system users. + Improve current service desk processes and procedures and champion ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more