- Holland & Knight LLP (Washington, DC)
- …, agile principles, and development methodologies to support agile teams Knowledge of IT service management ( ITSM ) and Information Technology ... (Tampa Bay area). General Description: We are seeking an IT Enterprise Architect (EA) Manager to join our team....solutions. Responsible for the design, layout, floor plan, power management , capacity management , and cable management… more
- Top Secret Clearance Jobs (Arlington, VA)
- …monitoring tools for proactive and reactive support and adhere to industry-accepted standards and IT Service Management ( ITSM ) best practices. Essential ... engineering projects and issues. Stay current with industry-accepted standards and ITSM best practices related to Information Management Operations. Education… more
- CACI International, Inc. (Chantilly, VA)
- …Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation ( IT Service Management ( ITSM ), IT ... of the platform. Create and enforce configuration, change, and release management policies and procedures Ensure the Platform sustainment team proactively responds… more
- Amentum (Washington, DC)
- …VA The candidate will perform the following duties: Responsible for the delivery of IT service and projects for operations and ensures end-to-end delivery of ... Job Description IT Operations Manager Amentum is a leading provider of...services based on Government-approved ITSM processes. Leads the analysis, planning,… more
- Talascend (Washington, DC)
- …IT services, including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and ... on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services program supporting several customers within the Department of… more
- Top Secret Clearance Jobs (Washington, DC)
- …of IT Operations. Experience with instrumentation of ITSM processes in IT Service Management software suites (ie Remedy, ServiceNow, etc.). Ability ... (SME)to support the Cyber & Enterprise Operation Division and Enterprise Management Branch's Service Management Office (SMO) by providing process improvement… more
- Applied Information Sciences (Reston, VA)
- …such as ISO 27001, SOC 2, and CMMC Meeting and Collaboration : Integrated Room System Management IT Service Management : Strong understanding of IT ... improve efficiency and support business growth. Managing relationships with IT vendors and service providers, negotiating contracts,...Management : Azure: Networking, Firewall, VNets and/or NSGs IT Management Tools : ITSM ,… more
- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Service Management ( ITSM )** **Specialist** to support the… more
- Leidos (Camp Springs, MD)
- …of experience. Additional years of experience may be substituted for degree. + Experience in IT Service Management ( ITSM )- Prior experience in problem ... resolution progress. + Continuous Improvement- Develop strategies to enhance IT service stability and minimize disruptions. **Basic...management , incident management , or IT operations. + Analytical &… more
- Chenega Corporation (Washington, DC)
- …Enterprise Technical Services (FETS) contract. This critical role will drive the modernization of IT Service Management ( ITSM ) practices and ensure the ... IT Service Delivery - Ensure seamless service integration, incident and problem management , and...ITSM and Project Portfolio Suite (required) + Customer Service Management , Discovery, HR Service … more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- CACI International (Springfield, VA)
- …* Excellent organizational skills * Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems, ITIL Service ... an experienced professional with operational experience in scheduling, coordination, management of IT Changes (maintenance activities), and documentation.… more
- CACI International (Chantilly, VA)
- … (SIAM) Operations Lead** with 10 or more years of combined IT Program Management , Service Management ( ITSM ), and Systems Engineering (SE) ... Lead, you will: + Understand the Government customer and IT Service Provider ITSM and...clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such… more
- Capital One (Mclean, VA)
- …GCP, Azure) + 5+ years of experience in IT Asset Management (ITAM) , IT Service Management ( ITSM ), IT Risk Management domains + 5+ years ... Sr. Distinguished Engineer - Asset Management As a Senior Distinguished Engineer at Capital...2+ years of experience in defining and deploying future-state ITSM /ITAM processes and identifying solutions from a people, process… more
- TekSynap (Chantilly, VA)
- …administration, configuration, and scripting, ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This ... services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set...actionable service catalog and support for other IT service management functions. ServiceNow… more
- CACI International (Chantilly, VA)
- …and training materials. + Work with IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management ... IT infrastructure components (servers, networks, storage, databases). + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. +… more
- V2X (Springfield, VA)
- … IT enterprise. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....Improvement. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- Amentum (Washington, DC)
- …guidance + Experience creating and executing federal technology roadmaps + Familiarity with IT service management ( ITSM ) practices, particularly aligned ... integrator across task areas including cybersecurity, engineering, operations, and service management to ensure cohesive enterprise IT service delivery.… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …Server operating systems in a production environment. + Understanding of and experience applying ** IT Service Management ( ITSM ) best practices** , ... Minimum of three (3) years of experience in an IT support or customer service role, with...automate routine tasks** , streamline processes, and support system management . + Familiarity with **Jira Service Desk**… more
- Chenega Corporation (Washington, DC)
- …to provide technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will ... with ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a… more
