- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- CACI International (Chantilly, VA)
- CMDB Data Configuration Analyst Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management, problem management, change management, and service… more
- System One (Arlington, VA)
- Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk ... Analyst Secret clearance Hybrid 2-3 days a week $120k...of contact between the user and platform teams. Applies ITSM principles, theories, and concepts to job assignments. Exhibits… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means connecting ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology Development division...Help Desk environment + Experience with Remedy or other ITSM tools + **Required Certifications:** Security+ CE + **Education:**… more
- Virtual Service Operations (Lorton, VA)
- NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are you an experienced network professional ready to advance your ... a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team in Lorton,...including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance… more
- CACI International (Springfield, VA)
- Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Springfield, VA)
- Network Availability Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability,...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- Xcelerate Solutions (Vienna, VA)
- Junior Intelligence Analyst Vienna, VA & Cla rksburg, WV Clearance TS Description Come join our award-winning organization and work with the most talented and ... system, an ISO 27001 certified information security management system, an ISO 20000-1 ITSM system, and delivery processes assessed at CMMI(R) SVC Level 3, Xcelerate… more
- Guidehouse (Mclean, VA)
- …goals and objectives to fulfill their mission. The ServiceNow Business Analyst is responsible for leading ServiceNow projects including interacting with clients ... skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- Tetrad Digital Integrity LLC (Alexandria, VA)
- …primary point of contact between the user and platform teams. Applies ITSM principles, theories, and concepts to job assignments. Exhibits technical and operational ... proficiency solving problems of moderate complexity. Contributes to completion of projects and programs in area of expertise. Additional duties may include working on special projects or working groups. Basic Qualifications: + 5+ years experience working in a… more
- Marriott (Bethesda, MD)
- …security compliance tools, to determine control implementation status. Routinely process ITSM Release and Security Engagement Tasks to document justification for all ... approvals. Routinely collaborate with multiple teams, both technical and business, to ensure Controls Assurance compliance. Understand, communicate, interpret, and enforce Marriott International Policies and Security Standards throughout the Certification and… more
- General Dynamics Information Technology (Fairfax, VA)
- …our organization's data + Deployment of an Information Technology Service Management ( ITSM ) solution by providing the OIG the ability to deliver, support, track, ... + .NET Developer + Agile Coach + AI/ML Software Engineer + Business Analyst + Customer Experience Analyst + Data Analyst + Data Engineer + Data Governance … more
- Steampunk (Mclean, VA)
- **Overview** **Steampunk** is looking for a **Senior ServiceNow Administrator/Business Analyst ** to support one of our federal customers. This team supports the ... Supports Service Now team to design and mature CMDB, ITSM , and other modules by organizing and applying updated...IT programs. + Experience with Service Now modules preferred ( ITSM , CMDB, etc.). + Experience with federal policy and… more
- CACI International (Fort Belvoir, VA)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... Award. **Skill Sets Include:** + UEM Sustainment Manager + Business Analyst + Business Analyst + Information System Security Officer (ISSO) + Logistician +… more
- Marriott (Bethesda, MD)
- …We are seeking an experienced **Senior ServiceNow Program Manager / Business Analyst ** to lead the establishment of Application Lifecycle Management practices within ... (CMDB) team. and collaborate directly with the ServiceNow CMDB and ITSM teams, Enterprise Architecture Governance, and Global Information Security. **Required… more
- SHI (Washington, DC)
- …the value of their ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this role, you will serve as the ... - Expert + Proficiency with ServiceNow platform and its core applications ( ITSM , CSM, ITBM, etc.) + Experience with process mapping tools (Visio, Lucidchart,… more