- RTX Corporation (Arlington, VA)
- …a security clearance **Security Clearance:** DoD Clearance: Secret **IT/Digital Infrastructure Service Delivery Lead , Associate Director (P6)** **Raytheon ... create a safer, more secure world. **Summary of Role:** Service Delivery Leads (SDLs) are responsible for...delivery with customer expectations and enterprise standards + Lead service development and configuration activities, from… more
- TekSynap (Reston, VA)
- …utilizing Agile development, DevOps, and knowledge + ITIL **Overview** We are seeking a Service Delivery Lead to join our team supportingODNI HALO. TekSynap ... & Qualifications** **RESPONSIBILITIES** + Establish, refine, and oversee IT service delivery to internal and external customers. + Ensure that policies… more
- Grant Thornton (Arlington, VA)
- …including standard operating procedures (SOPs) and performance metrics. Monitor and report on service delivery performance. + Lead the implementation of ... project management, vendor management, finance management, business analysis, and Global Delivery Services, ensuring they align with our strategic goals and deliver… more
- CAI (Washington, DC)
- …procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst, you will be responsible for receiving requests from… more
- CAI (Washington, DC)
- …procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving...and vendors, and providing the technical support and customer service needed to solve requests. **Job Description** We are… more
- United Airlines (Washington, DC)
- …a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery . Lead performance dialogues with ... take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics,...to define and address performance impacting shared goals and service delivery to United's customers + Participate… more
- Atlas (Washington, DC)
- …with project managers, office leads, and regional management to align service delivery with Atlas key performance metrics. + Lead the development of a ... of the NEPA and permitting practice. This role leads training, recruitment, service quality, project delivery , and supports business development across Atlas.… more
- Deloitte (Mclean, VA)
- Position Summary Application Operations Sales & Delivery Lead /Senior Manager/Specialist Leader-AI & Engineering Join our AI & Engineering team in transforming ... Cloud and .Net + 10+ years' experience leading large-scale global technology teams in a delivery lead capacity + Hands-on development skills in at least one of… more
- Leidos (Bethesda, MD)
- **Description** Leidos Dig Mod Health IT division is seeking an Application Delivery /Load Balancing Team Lead on a large network services opportunity supporting ... support, security engineering, change management, special application deliveries The Application Delivery Team lead will have the responsibility to ensure… more
- Hilton (Mclean, VA)
- …the application process\. \#LI\-DNI **Job:** _Software Engineering_ **Title:** _Senior Lead Solutions Architect Delivery Akamai_ **Location:** _null_ ... U\.S\.\)\*\*\*_ **What will I be doing?** Maintain and enhance complex delivery configurations integrating most Akamai products other than media streaming\. Field… more
- IBM (Washington, DC)
- …expected to create original work products with minimal supervision. Delivery Consultants apply knowledge of consulting methodologies, key technologies, engagement ... strong knowledge of their competency area and/or industry. Additionally, Delivery Consultants establish relationships within client organizations and deliver timely,… more
- Prime Therapeutics (Washington, DC)
- …business outcomes. **Responsibilities** + Lead the development and execution of service delivery , focusing on growth, client satisfaction and retention, as ... every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director ...team-based organization, with the ability to collaborate cross-functionally and lead and motivate a team that does not necessarily… more
- Cognizant (Washington, DC)
- ** Service Delivery Manager** **HYBRID - Winston Salem,...duties and work as part of a team: . Lead a team of 150+ agents including support staff and ... suggest business improvement opportunities . Identify and drive opportunities to enhance service delivery and Customer experience . Present performance metrics… more
- SAP (Herndon, VA)
- …and a variety of benefit options for you to choose from. **SAP NS2 Service Delivery Manager (Austin, TX or Herndon, VA preferred)** **COMPANY DESCRIPTION** SAP ... role. All internals must have manager's approval to transfer.** Service Delivery Manager (SDM) acts as a... plan review with the customer and CDM + Lead operational meetings with the customer, along with CDM… more
- IBM (Washington, DC)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business development, ... * Lead and support pre-sales activities, assessments, and the delivery of transformational consulting solutions for our largest Federal clients * Participate… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The ... Service Delivery Manager is responsible for the...developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Senior Service Delivery Program Manager** to join our team in the DC, Maryland, and Virginia (Northern) ... Officer, operations teams, and others to maintain focus on key requirements and service delivery opportunities and issues + Taking accountability for service… more
- SHI (Washington, DC)
- …development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the development of ... **Job Summary** The Director - Azure Cloud Services will lead and expand SHI's Azure Cloud Services practice, driving...other internal teams to ensure alignment and effective Azure service delivery . + Ensure that the team… more
- Philips (Washington, DC)
- Zone Service Lead The Zone Service ...at the end of the project. + After the successful delivery of our Digital Pathology solution the customer gets a ... on the customer experience and delivering efficient and exceptional service . **Your role:** + Ensuring our customers get a...smooth transition to service and world class incident management experience. + You… more
- CACI International (Chantilly, VA)
- …the All Spark cross-functional resources, processes, and applications/tools required for seamless service delivery to the Ecosystem + Support in the management ... Service Integration and Management (SIAM) Operations Lead... of functional areas leads though implementation, maintenance, and delivery of the ITSM Practices. Key focus areas will… more