We interpreted Mountain View, CA as Mountain View, CA. Other options include: Mountain View (Contra Costa County), CA
- Zoom (San Jose, CA)
- What you can expect Zoom is seeking a Senior Engineering Manager - Customer Support to lead a team developing and supporting solutions for the Customer ... Contact Center capabilities. This dynamic position requires hands-on leadership to enhance customer support for both internal and external customers. About the… more
- Tarana Wireless (Milpitas, CA)
- …ensuring timely initial response and resolution of incoming issues, escalating to our Technical Support Manager and VP Customer Success as appropriate + ... As a Customer Support leader, you'll be on...As a Customer Support leader, you'll be on the front lines...support engineer ideally in a team lead or manager role + A player coach, you will be… more
- ThermoFisher Scientific (Santa Clara, CA)
- …and supporting functions + Run weekly and monthly booking report and AR aging + Assist Customer Operations and Support Manager as needed **How will you get ... recognized for your performance. With dedicated managers and inspiring coworkers to support you, you'll find the resources and chances to define meaningful… more
- Palo Alto Networks (Santa Clara, CA)
- …to create an environment where we all win with precision. **Your Career** As a Sr. Product Manager for Global Customer Support in IT, you will lead the team ... developing and coaching a high performing team + Domain expertise in IT, customer support and salesforce + Hands-on nature with a strong interest in technology… more
- City of Palo Alto (Palo Alto, CA)
- …Centers. + Process field and tennis requests + Monitoring inbox + Emails + Phones + Customer Support + Assist Fields Manager in field managing meetings and ... (Clerical Assistant-H) for the City of Palo Alto to support the fields, tennis court reservations and the front...but are not limited to, the following: + Provide customer service at Cubberley Community Center front office or… more
- Netflix (Los Gatos, CA)
- …to revolutionize how our customers find help, self-serve, and connect with customer support representatives. Key Responsibilities: + Own the end-to-end product ... experience with our Help Center site. As a Product Manager of Customer Service, you will take...GenAI adoption to enhance issue resolution and the overall customer support experience. + Help define strategy,… more
- Netflix (Los Gatos, CA)
- …KPIs + Support the development of learning-based deliverables that strengthen Customer Service's overall performance + Build a culture that supports our primary ... from time to time, and that's where our Global Customer Service (CS) organization focuses on providing amazing interactions...streaming and gaming. Netflix is looking for a Senior Manager , Learning and Development to lead the Global CS… more
- Grifols Shared Services North America, Inc (San Carlos, CA)
- …to drive the reagent and capital revenue growth + Create implementation plans to support the customer instrument implementation and go live goals + Provide ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the… more
- Netflix (Los Gatos, CA)
- …provide cross-functional thought leadership and technical guidance to the team to evolve customer support for the Netflix global community. The Call Center ... Service. We are looking to add an Engineering Manager to help lead the Customer Service...+ Balance immediate stakeholder needs vs longer-term vision + Support your team by helping them understand priorities, drive… more
- Celestica (San Jose, CA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- Cisco (San Jose, CA)
- *The Application Window is expected to close on March 25, 2025.* Customer Experience Manager What You'll Do As a Customer Experience Manager , you will ... Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to drive value… more
- SAP (Palo Alto, CA)
- …of benefit options for you to choose from. Job Title: **SAP Procurement Senior Customer Success** Manager **- West** Location: SAP office North America (West ... Region preferred) What you'll do: As a Solution Customer Success Manager (S-CSM), you will act...manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through… more
- Compass Group, North America (Hayward, CA)
- Canteen + We are hiring immediately for a Customer Service Manager in Training position. + Location: 3536 Arden Road, Hayward, CA 94545. Note: online ... for the career. We are Canteen. ABOUT THE ACCELERATED MANAGER PROGRAM (AMP) AMP is a unique combination of...which may include, but are not limited to: marketing, customer service, retail, merchandising, branch operations and support… more
- Amazon (Santa Clara, CA)
- …every customer to grow by providing tailored service, unmatched technology, and support . We dive deep to understand each customer 's unique challenges, then ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...to grow by providing tailored service, unmatched technology, and support . We dive deep to understand each customer… more
- Google (Sunnyvale, CA)
- …practical experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience in a leadership role, such as ... systems, including data platform, AI/ML and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager within a… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** The Customer Data & Identity organization is enabling Walmart to better understand who the Walmart customer is. At the same time, we are ... processes, security, scalability, regulatory compliance and best in class customer experience. The customer is at the...solutions + Ensuring tools are built and scaled to support the privacy needs of internal revenue teams, such… more
- Palo Alto Networks (Santa Clara, CA)
- …**Your Career** We are looking for a passionate and analytical Senior Program Manager (Senior Field Product Manager ) to lead the collection, prioritization, and ... management of Aha! customer feedback on product features and enhancements. In this...record of cross-functional collaboration between product management, sales, and support organizations **Skills & Attributes:** + Excellent communication and… more
- Meta (Menlo Park, CA)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling our ... AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Own a pipeline… more
- Meta (Menlo Park, CA)
- …sounds like you, we'd love to hear from you. **Required Skills:** Program Manager , Customer Immersion Responsibilities: 1. Drive strategy of inbound projects by ... a highly skilled and motivated individual to join the Customer Immersion Team, part of Business Product Marketing. As...knowledge of marketing and Meta's business tools (eg Ads Manager ) is unparalleled. You are also adept at measurement… more
- Amazon (East Palo Alto, CA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... customer success programs that drive scalable impact. In this...- Orchestrate day-to-day program implementation and technical tracking - Support day-to-day program implementation and tracking About the team… more