- Discover (Chicago, IL)
- …weekends as assigned. **What You** ' **ll Do** + Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels ... through effective communication and problems solving skills. + These routine customer service inquiries require the use of standard screens, scripts and… more
- Huntington National Bank (Chicago, IL)
- …Senior Analyst is responsible for quantitative risk strategy development for Huntington's credit card products. This will be applied through the complete ... Basic Qualifications: + Bachelor's degree + 7+ years of Credit Card analysis and/or Credit ...projects at once, prioritizing within tight time constraints + Customer service orientation, with respect to both… more
- BMO Financial Group (Chicago, IL)
- Manager, Credit Card Portfolio Growth and Engagement is responsible for management and execution of portfolio growth strategies focusing on profitability and ... Legal and Compliance partners. Responsibilities: + Drive consumer and small business credit card portfolio growth through planning and execution of… more
- PNC (Chicago, IL)
- …is in place today, and identifying opportunities to refine and innovate against the Credit Card Customer lifecycle. The senior Transformation lead works to ... organization. In this role, you will contribute to our roadmap to transform our credit card capabilities and customer experience for our customers. As… more
- JPMorgan Chase (Chicago, IL)
- …visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Commercial Card provides payment solutions to businesses, ... insights. As a Vice President Experience Design in Commercial Card , you will play a pivotal role in shaping...and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- JPMorgan Chase (Elgin, IL)
- At JPMorganChase, you'll be at the forefront of delivering exceptional customer service , where each day presents the same opportunities to make a meaningful ... will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound… more
- Huntington National Bank (Chicago, IL)
- … Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in driving our strategic initiatives ... evolving needs of our customers while enhancing the performance across the credit card product lifecycle. Duties and Responsibilities: + Overall responsibility… more
- Huntington National Bank (Chicago, IL)
- Description Summary: + Leads credit and analytic strategies within the consumer credit card , small business credit card , debit card and personal ... credit and analytic strategies within the consumer credit card , small business credit ...points of view including from the perspective of a customer Exempt Status: (Yes = not eligible for overtime… more
- Capital One (Chicago, IL)
- …B2B developer platform used to streamline and drive efficiencies for Partnerships Credit Card launches and integrations. The portal enables external parties ... Sr. Associate, Product Manager - Card Partnerships, Partner Portal **About the Role:** Our...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Capital One (Chicago, IL)
- …domain we are transforming the technology we use to create an engaging customer experience and optimize the Credit Decisioning capabilities that fuel new ... Sr. Director, Software Engineering - Card Account Acquisitions Capital One's Card ...the technical chops to ensure that we build compelling, customer focused solutions in an iterative methodology. As a… more
- BMO Financial Group (Chicago, IL)
- …corporate card and ACH at BMO. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role ... customer , conducting financial analysis, updating security information, workup credit information and forward to Portfolio Manager for decisioning. + Support… more
- PNC (Chicago, IL)
- …multiple channels and stages of a customer lifecycle . Experience in credit card marketing . Creative problem solver, who combines marketing expertise, ... an innovative growth engine for the business. We are investing in a newly formed Credit Card Marketing team and are seeking an innovative thought leader to build… more
- University of Iowa Community Credit Union (Addison, IL)
- …transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement ... service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides...the equivalent (ie GED). + Cash handling, sales, and customer service experience desired. + Must be… more
- Walgreens (Deerfield, IL)
- …acquiring banks and ATM providers. Stays abreast of the latest payment and card service trends within the legal, regulatory, economic, competitive, and ... program for company to build on strategy to increase customer traffic. Establishes and builds on relationships with banks/independent...analysis or economics. + Experience managing payment programs (eg credit card , debit card , EBT,… more
- Crate & Barrel (Northbrook, IL)
- …crucial role in driving growth and profitability across multiple program areas, including credit card , loyalty and payment services. This role will leverage data ... data from financial and non-financial data sources related to credit card , loyalty and other partner programs...or a related field, ideally with exposure to multiple service areas such as credit cards, payments,… more
- PNC (Chicago, IL)
- …an innovative growth engine for the business. We are investing in a newly formed Credit Card Marketing team, and are seeking an innovative thought leader to ... We are seeking an emerging leader - and experienced credit card digital marketer - who wants...Strategy & Execution in Owned Digital Channels o Market credit cards to existing PNC customer base… more
- American Airlines (Chicago, IL)
- …in the kiosk) + Assisting customers with checked baggage processing (eg, completing credit card transaction, self-tagging, verifying weight) + Queuing lines in ... items (eg, verify adherence to appropriate policies) + Refer customers to customer service agents when appropriate + Performing clearance and verification… more
- Brunswick (Mettawa, IL)
- …functions of the CSR I position on a consistent basis. + Respond to Tier 2 customer service calls, assess the situation, make program decisions, and know when to ... files consistently monthly, billing and collecting/applying payment. + Assist customer service representatives with training as needed....reports are accurate. + Run and reconcile the Converge Credit Card payment reports. + Run and… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit ... you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX...+ Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost &… more
- PNC (Chicago, IL)
- … Cards. Using your strong data and finance acumen you will be advising on credit card new originations, existing portfolio, and competitive position to ensure we ... also serves as the key data specialist for the credit card pricing team, so a strong...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more