- Advance Financial (Nashville, TN)
- Our call center is open 365 days a year, including weekends and holidays, while still providing flexible working hours. You will work at the office during ... (some higher education preferred) + 2+ years of experience in a service-related field ( call center preferred) + Must show a "Happy to Help" attitude at all times… more
- DXC Technology (Nashville, TN)
- …Insurance or Financial Services industry experience or Product specific experience. + Prior Call Center experience is highly preferred. + A demonstrated ability ... to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions. + A passion for serving customers and a personal commitment to following through in… more
- Sedgwick (Nashville, TN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Cayuse Holdings (Nashville, TN)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- GE Appliances, a Haier company (Nashville, TN)
- …and verbal form** + High School Diploma or GED + Minimum of 1-year Call - Center experience + Minimum of 2-years Escalated Customer Service experience + Ability ... Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA,… more
- Advance Financial (Nashville, TN)
- …(some higher education preferred) + 2+ years of experience in a service-related field ( call center preferred) + Must show a "Happy to Help" attitude at ... all times + Excellent communication skills in-person and over-the-phone + Well versed in Microsoft Office, and Google Suite + Quick to change and willing to ask questions rather than wait to be instructed + Incredible with time management and organizing… more
- Navient (Nashville, TN)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Kelly Services (Franklin, TN)
- …of directly related professional experience. + Preferred; one to two years in a call center role or contractors, which includes training, assigning work, and ... a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations. This role is critical in monitoring and managing vendor… more
- Humana (Nashville, TN)
- …work with stakeholders across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking ... the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter...to lead the evolution and optimization of our Medicare call center telephony systems, with a primary… more
- Cardinal Health (Nashville, TN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- CVS Health (Franklin, TN)
- …in meetings with New Business, Agent Licensing and Commissions, Policyholder Service, Call Center , and Claims and Business Analysis teams to discuss InsPro ... to the functionality of the InsPro Insurance Administration System ( Agent Configuration, Commissions Configuration, Product Configuration, Premium Configuration, Claims… more
- Cardinal Health (Nashville, TN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Lebanon, TN)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- NTT America, Inc. (Nashville, TN)
- …experience:** + Demonstrable related work experience in the Technology Industry and Call Center environment is preferred. **Workplace type** **:** On-site ... day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the...respond to tickets. + Provides client with a first call resolution, where possible, leveraging standard operating procedures or… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **7:00AM-3:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more