- CAI (Nashville, TN)
- Service Desk Analyst **Req number:** R6631 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests from… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide ... all technical solutions meet established standards. * Monitor and respond to service desk inquiries while prioritizing tasks based on urgency. * Support REST API… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you ... * Collaborate with team members to identify and implement improvements to service desk operations. * Conduct training sessions for users to enhance their… more
- HCA Healthcare (Nashville, TN)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the first ... role is beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS)… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will be ... IT systems. + Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced… more
- HCA Healthcare (Nashville, TN)
- …and SSR). **What you will do in this role:** + Answer calls in a service desk environment and actively works to ensure expected resolution dates and call ... you have the career opportunities as a Member Support Analyst you want with your current employer? We have...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- BAE Systems (Nashville, TN)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing...also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure… more
- Evolent (Nashville, TN)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Nashville, TN)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Centene Corporation (Nashville, TN)
- …understood + Monitors and review levels of IT services specified in the service -level agreements (SLAs) with the business + Research, reviews, and analyzes the ... references for users by writing and maintaining user documentation; provide help desk support; train users + Prepares technical reports by collecting, analyzing, and… more
- AccentCare, Inc. (Franklin, TN)
- …Directory, EntraID + Intune Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single Sign on concepts + MDM ... by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues… more