- Vontier (Boise, ID)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boise, ID)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Boise, ID)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Nampa, ID)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Nampa, ID)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- R1 RCM (Boise, ID)
- …analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service , you will help measure and monitor staffing levels, ... To thrive in this role, you must develop and coach team members in skills and processes to promote...what you will experience working as a Team Lead, Customer Service :** + Assist in establishing and… more
- Vontier (Boise, ID)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- ManpowerGroup (Boise, ID)
- …in a dynamic, fast-paced environment and possesses a comprehensive understanding of customer service principles and procedure. The ideal candidate will excel ... in resolving complex issues, demonstrating initiative, and providing exceptional customer support. **Job Title: Customer Solutions Representative** **Location:… more
- Michaels (Meridian, ID)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Umpqua Bank (Boise, ID)
- …develop/implement effective interventions. + Possess strong analytical, problem solving, customer service , organizational, and interpersonal skills. Excellent ... sales teams to ensure they are delivering a high quality and holistic sales experience in collaboration with business...TM and payments business and solutions across the bank. Coach direct reports in their sales planning efforts, manage… more
- Deloitte (Boise, ID)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- GE Aerospace (Boise, ID)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Pearson (Boise, ID)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Boise, ID)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Nampa, ID)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Pearson (Boise, ID)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Cornerstone onDemand (Boise, ID)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- Deloitte (Boise, ID)
- …modern frameworks, consistently demonstrating your exemplary track record in delivering high- quality , outcome-focused solutions. The ideal candidate will be a role ... and Development: Being an engineering expert, mentor and develop engineers. Coach and develop skills in modern architecture and engineering practices, related… more
- Cengage Group (Boise, ID)
- …+ Raise or transition requests to proper channels, ensuring a 'warm' handoff and exceptional customer service . + Help bring the voice of the customer back ... value of the human resource function through high levels of performance and customer service . **Skills You Will Need Here:** Required: + Bachelor's degree… more
- American Express Global Business Travel (Boise, ID)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more