- Concentrix (Boise, ID)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- College of Western Idaho (Nampa, ID)
- …enhance the efficiency of the institution. Key Responsibilities: Deliver High-Quality Technical Support & Customer Service + Provide timely and effective ... perfect opportunity to make a meaningful impact. As a customer -facing IT support specialist, you'll be the...you're ready to take on a role that combines technical expertise, customer service , and… more
- CAI (Boise, ID)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Boise, ID)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Boise, ID)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- HP Inc. (Boise, ID)
- …AI-driven Employee Experience platform. Digital Solutions is looking for an experienced customer -facing Technical Support Engineer to support ... + Hands-on experience configuring and optimizing enterprise DEX solutions. If you're a customer -focused technical support expert with experience in the HP… more
- Red Hat (Boise, ID)
- …rotational schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...Cloud Services and AI Platforms. Our team provides world-class support service to Red Hat customers and… more
- EDB (Boise, ID)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Kyndryl (Boise, ID)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Boise, ID)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Insight Global (Garden City, ID)
- Job Description We are looking for a cloud network administrator/advanced technical support engineer to support a client of ours. As an advanced technical ... support engineer, you will be responsible for providing technical support to clients remotely. Your primary...issues, and take ownership of the case until the customer is satisfied with the provided solution. We are… more
- Red Hat (Boise, ID)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Fujifilm (Boise, ID)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Boise, ID)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- GE Aerospace (Boise, ID)
- …features, defects, and technical debt. + Partner with the Defense & Systems Customer Support & Sustainment teams including Customer Support , Product ... and execute the vision and roadmap. + Develop deep domain understanding of Customer Support & Sustainment business processes, including Customer … more
- IQVIA (Boise, ID)
- …offer a range of solutions including clinical support , field technical support , recall management, and customer service . The CFS per-diem model ... education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations. + Assess customer -specific education needs… more
- Concentrix (Boise, ID)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Boise, ID)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Ultimate Medical Academy...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- CVS Health (Boise, ID)
- …do it all with heart, each and every day. **Position Summary:** Health Concierge - Customer Service Representative is the face of Aetna to provide targeted, ... view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or… more
- Highmark Health (Boise, ID)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more