- Merck & Co. (Chicago, IL)
- … and Skills:Background in sales, account management, consultative roles, or customer service. Experience analyzing metrics to evaluate progress toward ... leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a...assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives,… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …and scope of work for each project. + Coordinate service engagement with contact center partner. + Communicate service status and milestones to stakeholders. ... functionality of installed system. + Provide expertise support for Field Sales and Customer Service agents. + Respond to field technical issues and answer Level 3… more
- The Clorox Company (Willowbrook, IL)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... This role is ideal for a technical leader with experience collaborating and aligning cross-functional teams, including R&D, Marketing,...inside and outside sources to deliver against consumer and customer needs. + Lead the design and execution of… more
- Olympus Corporation of the Americas (Chicago, IL)
- …on supporting the seamless integration of the full ecosystem, fostering long-term customer success, and maintaining high levels of customer satisfaction with ... products and services within a broader ecosystem approach. + Customer Engagement & Solution Selling + Partner with GI...or business studies). + Minimum of 8 years selling experience . + Must have sales experience focused… more
- Home Depot (Chicago, IL)
- … support expert that helps build, manage, and facilitate an excellent customer experience . Installation Coordinators assist customers and Install Field teams. ... Coordinators are expected to be the main point of contact between the customer and The Home...goals of installing 100% backlog. **Key Responsibilities:** + 35% Customer Experience - Initiates and maintains regular… more
- Henkel (Chicago, IL)
- …operations across multiple brands on the platform. You will serve as the main point of contact for Amazon Mexico and other markets we will enter in a 1P or 3P ... ideal candidate is fluent in English and Spanish, has strong Amazon marketplace experience (ideally in Mexico or other LATAM markets), and is passionate about… more
- Henkel (Chicago, IL)
- …and roofing applications. + You support customers with lab-based and customer -facing projects, including performance validation, data generation, and designing test ... - Bachelor's degree required, Architecture or Structural Engineering (preferred) + Experience - 7-9 years of architectural/structural performance and design with… more
- Resideo (Aurora, IL)
- …skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will focus on being the subject ... How about helping to shape the way Resideo delivers customer experience through omnichannel cloud-based solutions globally?...years of experience in administering a cloud-based contact center solution (Genesys, NICE, CXone, Five9,… more
- Capgemini (Chicago, IL)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (Chicago, IL)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Amazon (Chicago, IL)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience...community and product teams. Act as primary point of contact for urgent customer issues in your… more
- Bosch (Addison, IL)
- …power tool repair skills! **Job Description** This position supports the Bosch Service Center through customer contact , data-entry and inventory management ... computer system, which drives shipping, repair and credit order documentation, maintain customer contact database. + Communicate estimates to customers and… more
- Amazon (Chicago, IL)
- …Science, Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience… more
- Amazon (Chicago, IL)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- Chicago Transit Authority (Chicago, IL)
- …manages, coordinates and integrates the functions and activities of Control Center Bus, Rail, Power, Rail Customer Service Representative/Security Controllers, ... Controller * Rail Controller * Power Controller * Rail Customer Service Representative/Security/Controller * Control Center Communications...* Two and a half (2.5) years of CTA experience in the Control Center as Senior… more
- NTT America, Inc. (Chicago, IL)
- …**Minimum Requirements** -A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. -High school diploma or GED ... business requirements. + Properly enter account notes after each customer contact meeting strict Account Note Maintenance...required. -Language Requirement: Fluent English. -Minimum 3 years' experience with contact center metrics… more
- NTT America, Inc. (Chicago, IL)
- …**Minimum Requirements** + A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. + High school diploma or GED ... business requirements. + Properly enter account notes after each customer contact meeting strict Account Note Maintenance...+ Language Requirement: Fluent English. + Minimum 3 years' experience with contact center metrics… more
- Sylvan Learning (Forest Park, IL)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures...degree required * A minimum of three years of customer service experience ; Retail sales experience… more
- LEGOLAND (Schaumburg, IL)
- …smiles and memories globally daily? Then you have the magic to be a **Guest Experience Host at LEGOLAND Discovery Center ** ! As a part-time **LEGOLAND Discovery ... Center Guest Experience Host** , you will help to create lifelong...** **About You** + 6 months - 1 year experience working in attractions, entertainment, or customer … more
- Valvoline (Lisle, IL)
- …on the fast-track to success. + The overall operation of a service center : hiring, training, discipline of employees, customer service, maintaining store ... our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've...reach every milestone. **What you'll do** As a Service Center Manager, you will blend technical and management skills… more
