- Chipotle Mexican Grill (Newport, RI)
- …A BETTER WORLD Food served fast does not have to be a typical fast-food experience . Chipotle has always done things differently, both in and out of our restaurants. ... business relative to other categories and require specialized education, knowledge, and experience . WHAT YOU'LL DO Responsible for the ownership and management of… more
- Zoom (Providence, RI)
- …Solution Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a ... and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs +… more
- Humana (Providence, RI)
- …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving ... and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies...+ Professional Certifications or License + 8+ years of experience in call center , quality control, quality… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... manufacturers. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience . Bachelor's Degree preferred. + Industry leading certification for… more
- Ralliant (Providence, RI)
- …OEMs. This role is an exciting opportunity for a driven sales professional with experience in the data center ecosystem who excels at leveraging existing ... related field. + 3+ years of technical B2B sales experience in the data center equipment industry...to grow key OEM account business and develop long-term customer relationships. + Experience with value-based selling,… more
- Lincoln Financial (Providence, RI)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... + You will manage the processes and administration of customer inquiries while ensuring accurate, fair and efficient call... in lieu of Bachelor's) + 5+ Years of experience in Client Services and/or Call Center … more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... High school diploma or general education degree (GED) preferred but not required. Experience Prior retail customer service or retail experience preferred. more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The ER&R Support Center Analyst will be a member of the fully...relevant experience in lieu of degree. + Experience in customer service. + Experience ... that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within spreadsheets and… more
- Meta (Providence, RI)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the overall contract… more
- Guardian Life (Providence, RI)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- The Hertz Corporation (Providence, RI)
- …located in: Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of... customer -facing environments. Whether your background is in contact center operations, loyalty strategy, customer… more
- Fresenius Medical Center (Warwick, RI)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- Under Armour, Inc. (Providence, RI)
- …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- Highmark Health (Providence, RI)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Concentrix (Providence, RI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- Concentrix (Providence, RI)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to...paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling… more
- BJs Wholesale Club (Seekonk, MA)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: + Carry out job functions… more
