- Advance Financial (Nashville, TN)
- Our call center is open 365 days a year, including weekends and holidays, while still providing flexible working hours. You will work at the office during ... (some higher education preferred) + 2+ years of experience in a service-related field ( call center preferred) + Must show a "Happy to Help" attitude at all times… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 ( Call Center ) Date: Sep 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... inclined individuals with previous plumbing or electrical experience. + Prefer previous call center experience. + Must be able to type a minimum of 40… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 ( Call Center ) Date: Oct 1, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Responsibilities + Provides world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day) which includes: +… more
- Intermountain Health (Nashville, TN)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text… more
- Sedgwick (Nashville, TN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Cayuse Holdings (Nashville, TN)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Cayuse Holdings (Nashville, TN)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00… more
- GE Appliances, a Haier company (Nashville, TN)
- …and verbal form** + High School Diploma or GED + Minimum of 1-year Call - Center experience + Minimum of 2-years Escalated Customer Service experience + Ability ... Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA,… more
- Marriott (Nashville, TN)
- …& Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center , 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP ... or department (eg, Engineer, Bellperson, Housekeeping) as necessary to resolve call , request, or problem. Understand and assist with reservation services. Assist… more
- Navient (Nashville, TN)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Kyndryl (Nashville, TN)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Cardinal Health (Nashville, TN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- CVS Health (Franklin, TN)
- …in meetings with New Business, Agent Licensing and Commissions, Policyholder Service, Call Center , and Claims and Business Analysis teams to discuss InsPro ... to the functionality of the InsPro Insurance Administration System ( Agent Configuration, Commissions Configuration, Product Configuration, Premium Configuration, Claims… more
- Cardinal Health (Nashville, TN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Lebanon, TN)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- NTT America, Inc. (Nashville, TN)
- …experience:** + Demonstrable related work experience in the Technology Industry and Call Center environment is preferred. **Workplace type** **:** On-site ... day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the...respond to tickets. + Provides client with a first call resolution, where possible, leveraging standard operating procedures or… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Carrington (Franklin, TN)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- Learning Care Group (Gallatin, TN)
- …team the Church. This role will focus on communication and coordination of center activities in partnership with designated church liaison, as well as management of ... that are crucial to the daily operations of the center . We are searching for an effective communicator, who...Answers telephone and provides information to callers or routes call to appropriate individual and places outgoing calls. +… more
- Sharecare (Nashville, TN)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more