• Service Delivery Director

    Capgemini (Nashville, TN)
    **About the job you're considering** Within each Centre, Service Delivery Director is responsible for delivery of service for a Client and/or for a ... an Engagement, whether it be local or remote. The Service Delivery Director manages multiple...by Capgemini. **Job:** _Project Manager_ **Organization:** _BSv_ **Title:** _Service Delivery Director - BPO Services_… more
    Capgemini (09/13/25)
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  • Associate Director WFM Capacity Planning

    CenterWell (Nashville, TN)
    service level objectives and financial targets. The Associate Director partners closely with cross-functional teams-including Finance, Operations, HR, Recruiting, ... part of our caring community and help us put health first** The Associate Director of WFM Capacity Planning is responsible for leading and optimizing the long-range… more
    CenterWell (10/01/25)
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  • Director , Consult Partner - Contact Center…

    Kyndryl (Nashville, TN)
    …integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute transformation ... AI. The ideal candidate will have a strong background in Customer Experience, BPO models, and/or CCaaS transformation programs with a passion for driving measurable… more
    Kyndryl (07/29/25)
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  • Client Partner, Senior Director

    Acxiom (Nashville, TN)
    The Client Partner Senior Director serves as the primary post-sale point of contact for clients and responsible for their ongoing growth and satisfaction. Uses ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
    Acxiom (08/01/25)
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