- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Jr. Customer Service Representative (CSR) will provide intake, analysis, and documentation… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior-level intake, analysis, and… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- Commonwealth Care Alliance (Boston, MA)
- …to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service ... 011520 CCA-Customer Service The Member Services Department provides a single...- At least six months recent experience in a call center environment - Currently or recently… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....ideas, identifying issues, and respecting team members. 8. **Customer Service :** Ability to provide a high level of customer… more
- Tufts Medicine (Boston, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or ... Qualifications:** 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance.… more
- Dal-Tile Corporation (Woburn, MA)
- …**Experience and Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer ... explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service … more
- State of Massachusetts (Boston, MA)
- *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave* The Program Integrity Claims Examiner/Job Service Representative I ... Department of Family Medical Leave (DFML). The Claims Examiner/Job Service Representative I will review claims escalated...seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and… more
- Cardinal Health (Boston, MA)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer...Line to resolve our customers' concerns, aiming at a first- call resolution. + Must meet performance and service… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND ... be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has...staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- ADP (Boston, MA)
- …you down. To succeed in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. In return, you'll be ... ADP is hiring a **Lead Generation Sales Representative . (Inside Entry Level B2B)** + _Are you...mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens… more
- Molina Healthcare (Boston, MA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- Dentsply Sirona (Waltham, MA)
- …equivalency **Years and Type of Experience** : + At least 2 year of Customer Service Call Center support or equivalent. + Experience in/or appreciation for ... **:** Dentsply Sirona is looking for an experienced and talented Customer Service Representative to join our team. This individual will be responsible for… more
- Dentsply Sirona (Waltham, MA)
- …: + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** + Experience working ... dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops,… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service +… more
- Enterprise Mobility (Boston, MA)
- …The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Call Center Representative . The responsibilities include providing a high ... level of customer service by assisting both internal and external customers, supporting... Center , communicating primarily through email. The Call Center Representative will also… more
- Ricoh Americas Corporation (Medford, MA)
- …work, overtime, stand-by, or on- call availability. + Daily internal contact with service call center and parts department. + Regular external contact ... **Field Representative I, Services Onsite Technician** **Position Profile** The...resolve equipment issues. + Occasional stress due to high service call volume or dissatisfied customers. +… more
- CenterWell (Boston, MA)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
