- Commonwealth Care Alliance (Boston, MA)
- …communication **Required** **Education** Bachelor's Degree or relevant experience in call center and/or Medicare/Medicaid plan **Required** **Experience** + ... identifies both the member's existing healthcare services that will continue and new service requests. The Specialist works to ensure that member needs are addressed… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- Ethos Veterinary Health (Woburn, MA)
- …Call Center Representatives for our locations across the United States. Summary: The Call Center Representative ( Service Center Liaison) is ... to work a rotating shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with proven experience to deliver… more
- Beth Israel Lahey Health (Brookline, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Adecco US, Inc. (Wilmington, MA)
- Adecco is seeking a Bilingual Customer Service Rep . As a Customer Service Representative , you will ensure that we deliver on our promise of outstanding ... + 1-year related experience preferably within a call center environment + Strong customer service skills and the ability to satisfactorily resolve issues +… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role… more
- State of Massachusetts (Boston, MA)
- *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave* The Program Integrity Claims Examiner/Job Service Representative I ... Department of Family Medical Leave (DFML). The Claims Examiner/Job Service Representative I will review claims escalated...seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND ... be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has...staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong ... screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service +… more
- TEKsystems (Boston, MA)
- Customer Service Representative - Healthcare Support (Onsite) Location: Boston, MA Schedule: Flexible, 10-hour availability window required Pay Rate: $22-25/hr ... - 6:30/7 PM About the Role As a Customer Service Representative , you'll be the first point...settings (hospitals, clinics, practices) + Not advertised as a call center role - this is a… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... level of knowledge to ensure the development of a full- service , omni-channel contact center which may include account opening, loan applications, loan payments,… more
- Highmark Health (Boston, MA)
- …family members + Previous experience in working in a high volume collection or customer service call center environment + Previous experience working in a ... applying for Charity Care. Works in a high volume call center environment. Displays exceptional verbal and...service recovery skills working in a high volume call center environment. + 2 years in… more
- Ricoh Americas Corporation (Medford, MA)
- …work, overtime, stand-by, or on- call availability. + Daily internal contact with service call center and parts department. + Regular external contact ... **Field Representative I, Services Onsite Technician** **Position Profile** The...resolve equipment issues. + Occasional stress due to high service call volume or dissatisfied customers. +… more
- Beth Israel Lahey Health (Milton, MA)
- …electronic information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Cardinal Health (Boston, MA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 PM and ... service requests from the customers of the Service Response Center to the staff of...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- Beth Israel Lahey Health (Charlestown, MA)
- …(2 day on-site/3 days remote) with an office location in Charlestown, MA. The HR Service Representative 1 Associate, Tier 1 supports the HR functions in their ... worker experience by proactively seeking information, as well as promote self- service system capabilities, to resolve HR business requests quickly. 6. Leverage… more
- Beth Israel Lahey Health (Boston, MA)
- …for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned ... Dorchester neighborhood in 1972 by community residents, Bowdoin Street Health Center remains focused on providing outstanding medical care while maintaining a… more
