- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Beth Israel Lahey Health (Charlestown, MA)
- …you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support to end ... users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1 Service … more
- Bright Horizons (Newton, MA)
- The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application ... Develop and maintain user documentation and training materials to promote self- service and adoption + Customize entities, forms, views, dashboards, workflows,… more
