- Merck (Lincoln, NE)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...embrace and maximize current and future technological capabilities and multi -channel opportunities to engage customers. + Demonstrates high-level collaboration… more
- Merck (Lincoln, NE)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...Embrace and maximize current and future technological capabilities and multi -channel opportunities to engage customers. + Collaborate to optimally… more
- Datavant (Lincoln, NE)
- …of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi -line phone system is required. ... and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering...of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …field is preferred however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills + ... 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot,… more
- Lincoln Financial (Lincoln, NE)
- …75285 **The Role at a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services Operations business in a work ... and is available full time or part time. _Background Details_ As the Service Processor Assistant, you will be responsible for reviewing, researching and processing… more
- Cardinal Health (Lincoln, NE)
- …in multi - site and/or complex environments + Develops, plans and manages customer training programs in multi - site and/or complex environments + Serves ... as lead consultant and resource to internal and external customers in multi - site and/or complex environments + Mentors internal staff regarding best demonstrated… more
- SpartanNash (Omaha, NE)
- …processes aligning to the Network Inventory Control Policies across a multi - site distribution network. Managing budgeted targets and continually improving ... found during internal selection auditing process. + Responsible for all multi - site IC departmental management including staffing, training, performance… more
- Merck (Lincoln, NE)
- …and Skills:** + Background in sales, account management, consultative roles, or customer service . + Experience analyzing metrics to evaluate progress toward ... to generate customer insights and drive sales. + Comfortable leveraging multi -channel tools and technology to expand sales reach and impact. + Demonstrates a… more
- Ryder System (Lincoln, NE)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... years or more expert level experience in architecting, engineering, and operating multi - site WAN infrastructures with complex routing and failover. Network focus… more
- GE Vernova (NE)
- …site levels from multiple sites/geographical separations. Serve as an escalation point for customer resolution and POC for multi - site customers. The EHS ... or department, considering all WTG generators within the region, warehouses and service sites, field technicians, managers, contractors, and staff within the define… more
- Otsuka America Pharmaceutical Inc. (Lincoln, NE)
- …Develop and implement safety stock with sufficient shelf-life in alignment with desired customer service levels to meet inventory objectives and targets. + ... pick/pack/ship processes with 3PL ensuring full- and on-time delivery to meet targeted customer service level. + Manage packing instructions for new routes,… more
- SHI (Lincoln, NE)
- …level. This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Mass Markets (NE)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Mass Markets (NE)
- …with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in ... the job, and be highly reliable. Schedules vary by site and project; however, we can usually find something...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer… more
- Highmark Health (Lincoln, NE)
- …responsiveness, poise to excel in a fast paced, deadline-driven, multi -component complex environment. The incumbent focuses on continuous improvement in ... and authority. + Work with Sales Executives and Client Service Managers to identify opportunities for improving the implementation...to sales executives and clients.May need to travel to on- site client meetings. + When requested by Sales, educate… more
- Highmark Health (Lincoln, NE)
- …a range of operational settings in the health insurance industry (eg, customer service , claims, business support) **EDUCATION** **Required** + Bachelor's degree ... in process improvement initiatives aimed at improving the group/broker customer experience initiative. Actively support and roll out technology initiatives… more
- Mass Markets (NE)
- …and have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to a ssist customers in understanding their coverages ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Ensono (Lincoln, NE)
- …creating and maintaining disaster recovery procedures and overall support of customer needs and requests. The successful candidate will be called upon ... and questions o Applying Licenses for SAG products and applying ZAPs and Service packs for Software AG products o Cooperation with the Disaster Recovery Services,… more
- CoSolutions, Inc. (Omaha, NE)
- …professionals specializing in IT, software engineering, cyber IT, intelligence support, customer service and mission critical training. CoSolutions, an ... providing technical support across the A/V spectrum: NOTE: This is a 100% on- site position with no ability for remote/virtual work due to the sensitive nature… more
- Fiserv (Omaha, NE)
- …part of Fiserv's many transformative initiatives that will institute automated self- service solutions to efficiently deliver on internal & external customer ... Networking technologies throughout all layers of the OSI model + Performing Multi -Tenant & Multi -Data-Center deployments + Tuning and diagnosing dynamic routing… more