- Jet Aviation (Bedford, MA)
- Customer Service Agent Location: Bedford, MA,...on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We ... the scenes. Enabling global flight, with passion. **Position Summary** The Customer Service Representative provides assistance to passengers and crew throughout the… more
- Teradyne (North Reading, MA)
- …All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... are seeking a highly motivated COOP/intern to develop and train an AI agent on Teradyne's Design for Reliability (DFR) guidelines, and principles. The role involves… more
- Teradyne (North Reading, MA)
- …All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... in Python, SQL, and data visualization tools. + Familiarity with AI agent framework (eg Autogen, Gemini Enterprise, LangChain) and machine learning frameworks (eg,… more
- Safety-Kleen (Norwell, MA)
- **Safety-Kleen** in **Norwell, MA** is looking for a ** Customer Success Agent ** to join their safety conscious team! The Customer Success Agent ... including order procurement, suggestive selling, waste profiling, call documentation, customer problem resolution, maintenance/creation of customer profiles,… more
- Delta Air Lines, Inc. (Boston, MA)
- …our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent , you will make sure our customer 's baggage and cargo arrive safely and on ... computers to ensure baggage is routed accurately to the customer 's destination. Scheduling is based on operational needs. Shifts...everything we do. At Delta, our people are our success . At the heart of what we offer is… more
- Wayfair (Boston, MA)
- …mission to be "better than best in class." We focus on optimizing both customer and agent experiences through continuous improvements in people, process, policy, ... and beyond Service, making collaboration a cornerstone of our success . If you're excited about driving business impact, working...modeling and analysis. + Conduct deep dives to identify customer and agent pain points and uncover… more
- Amazon (Boston, MA)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across… more
- Deloitte (Boston, MA)
- …innovation, and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering operations and ... + Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering… more
- Deloitte (Boston, MA)
- …innovation, and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering operations and ... + Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering… more
- Amazon (Boston, MA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Wayfair (Boston, MA)
- …using platforms like Gemini and OpenAI to power intelligent automation and enhance customer and agent workflows. + Collaborate with product, platform, and data ... (SCIT) team is building a next-gen workflow platform covering use-cases such as agent auto-pilot (Gen AI driven virtual assistant), co-pilot and UX workflows and… more
- Wayfair (Boston, MA)
- …the systems that generate over $3B in revenue annually and enable exceptional customer and agent experiences. We're looking for a Software Engineering Manager ... of Sales Technology at Wayfair - helping us reimagine project shopping, agent tooling, and customer communications, and collaborating closely with Product,… more
- ServiceNow, Inc. (Boston, MA)
- … customer engagement. This is a chance to make a direct impact on lighthouse customer success and help establish the future of the CRM category. FD21 **Work ... Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent ...CSSA) and contributes to reusable assets and accelerators. + ** Success in this Role Looks Like** + You deliver… more
- PPL Corporation (Cumberland, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... supervisor, the call center supervisor is responsible for promoting a customer -focused culture while enhancing experiences for Rhode Island Energy customers. Within… more
- PagerDuty (Boston, MA)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on… more
- Lumen (Boston, MA)
- …partner engaging and influencing at all levels while executing on key results. Success will come from curiosity and a passion to improve Lumen's financial and ... with a proven track record of being a change agent will drive the continued transformation occurring within the...goals; influence with key stakeholders is key to drive success here. + Leads transformation initiatives within FP&A to… more
- EDB (Boston, MA)
- …+ Collaborate cross-functionally to align support initiatives with product, engineering, and customer success strategies. **What you'll bring:** + 10+ years of ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
- Capital One (Boston, MA)
- …and prioritize multiple projects simultaneously + Identify, prioritize, and launch innovative, customer , agent and merchant focused payment products that drive ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Cisco (Boston, MA)
- …differentiators in purpose-built security AI models, collaborate with sales, campaign, and customer success teams, and drive product visibility, adoption, and ... Impact** You will drive external-facing activities to ensure Foundation AI's market success . You will analyze the evolving AI security landscape, anticipate industry… more
- USG Insurance Services, Inc. (Boston, MA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
