- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- WestRock Company (Forney, TX)
- …by the supervisors \u2022 Review, on a regular basis, the processes in the Customer Service function with other members of the Management Team to ensure ... talks face to face with their staff about safety performance and concerns. Provides prompt, honest feedback on safety...trialed & tested \u2022 Strive for best in class Customer Service function within the Industry /… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Chewy (Richardson, TX)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity...and each other. This leader is ultimately responsible for performance - designing how work gets done, shaping the… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-HURST, TX Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- WTW (Richardson, TX)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more
- Public Storage (Wylie, TX)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... other work-related tasks + Our Property Managers have the opportunity to earn performance -based **bonuses** ! **Job Description** + Our Property Managers get to work… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job Level:** Band 11...cost budgets, and for identifying and driving improvements in performance , customer satisfaction/loyalty and in overall financial… more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the… more
- Burroughs (Dallas, TX)
- …growth. Key responsibilities include maintaining and/or exceeding current levels of service /implementation business performance and customer satisfaction. ... Field Service Manager Field Service ...or exceed customer needs by providing superior service and professional business performance . + Assure… more
- Cabela's (Garland, TX)
- …all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in interviewing and makes recommendations ... environment. + Supports a strong commitment to world class customer service and ensure a pleasant and...for selection; coordinate training; consults with Boat Manager and gives input on preparation of … more
- Palo Alto Networks (Plano, TX)
- …Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis ... improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines… more
- Golden State Foods (Frisco, TX)
- …business environment. + Travel Requirements: Willingness to travel 20% within designated region. LocationUS-TX-Frisco Job ID 2024-20537 Category Customer Service ... Management: + Lead and manage key strategic initiatives aimed at improving customer experience, operational efficiency, and product/ service delivery. + Act as… more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... Dream. Do. Grow. with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as the primary strategic business… more
- DR Horton, Inc. (Lavon, TX)
- …by making the actual repairs or scheduling subcontractors to make repairs. The Service Manager is responsible for the maintenance of the community, including ... risk of electrical shock *Preferred Qualifications* * Prior experience as a Service Manager in Residential/Property Management preferred * Experience with minor… more
- Walgreens (Plano, TX)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal...as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager .… more
- Walgreens (Wylie, TX)
- … Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection activities and ... ensure a positive patient experience. + Models and shares customer service best practices with all team... indicator reports, supervision notes, deletions, transfers.) People & Performance Management + Collaborates with Store Manager … more
- Fun Town RV (Rockwall, TX)
- …+ Conduct regular performance reviews, provide training on parts systems and customer service , and develop team members to ensure a high-performing parts ... Manager plays a critical role in supporting the service department, maintaining stock levels, controlling costs, and delivering... indicators (KPIs) for the parts team and monitor performance . Customer Service & Sales:… more
- VF Corporation (Frisco, TX)
- …staff to exceed individual and store productivity goals. + Promote excellence in customer service by modeling brand specific service standards, monitoring ... purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer...in leading the delivery of a high level of customer service in a retail environment _Preferred_… more
- CVS Health (Garland, TX)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more