- Capital One (Dover, DE)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business value in… more
- Sunrise Senior Living (Wilmington, DE)
- …place Sunrise is to be a part of.** **Job ID** 2025-233968 **JOB OVERVIEW** The Concierge is often the initial contact and first impression that many people have of ... Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and...and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those… more
- Capital One (Dover, DE)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining...team answers as needed (both within & adjacent to Concierge ). + **Systems Thinker:** Able to connect the dots… more
- Coinbase (Dover, DE)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an… more
- Penn Medicine (West Chester, PA)
- …shape our future each day. Are you living your life's work? Red Coat Hospital Concierge Come join our Red Coat team! This is a per diem opening. The schedule ... will mostly be on weekends between the hours of 8am - 8pm but can be weekdays as well to cover open shifts. **General Summary Statement** Delivers on our promise to provide a high quality and supportive welcome to all patients, visitors and families. This… more
- Marriott (Philadelphia, PA)
- …Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order ... to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.… more
- Capital One (Dover, DE)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work… more
- UKG (Dover, DE)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- Capital One (Dover, DE)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... chatting to our team within 1 minute, 24/7/365. **As a Velocity Black Concierge product manager, you will:** + Collaborate with internal stakeholders and external… more
- Capital One (Dover, DE)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic,...others through their career in the customer service and concierge space to the next level This role will… more
- Capital One (Dover, DE)
- …the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our ... customers and fulfill their requests. It's concierge , reimagined for the digital age. What unites us...Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager,… more
- Capital One (Dover, DE)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist Richmond, VA: $78,400 - $89,500 for SA,...Specialist Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist Candidates hired to work in other locations… more
- UKG (Dover, DE)
- …Experience designing and interpreting performance metrics to evaluate AI and concierge effectiveness Comfortable working with structured and unstructured data to ... to serve by proactively resolving issues and optimizing AI and concierge interactions. Insight-Driven Action: Clear tracking of improvements and their rationale,… more
- Capital One (Dover, DE)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... servicing, customer experience, and personalization to work on our Velocity Black Concierge product. **Role Description** **In this role, you will:** + Lead the… more
- Coinbase (Dover, DE)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Penn Medicine (Philadelphia, PA)
- …supporting internal clients (eg, call center, B2B sales team, patient navigation services, concierge program, etc.) - acting as a strategic partner, they will be ... user group (Referral Development, Marketing Contact Center, Physician Recruitment, Concierge Program, etc.) Platform adoption and process improvement: + Create… more
- Penn Medicine (Philadelphia, PA)
- …each day. Are you living your life's work? **Summary:** + Supports all Concierge Service and Specialty Pharmacy related activities including, but not limited to, ... authorization number for pre-certification for specialty pharmacy and discharge concierge patients. Works closely with Clinical Pharmacists, providers and specialty… more
- Anywhere Real Estate (Philadelphia, PA)
- …the teams available to support them including Primary Services and Transaction Concierge . Support agents with any technology, process, or operationally related ... training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge , etc.), and introduce affiliated partners while emphasizing mutual support and… more
- University of Pennsylvania (Philadelphia, PA)
- …practice that seamlessly blends traditional medical care with a concierge -style approach, ensuring personalized, high-quality care for all. The participant ... practice that seamlessly blends traditional medical care with a concierge -style approach, ensuring personalized, high-quality care for all. The participant… more
- Reynolds American (Wilmington, DE)
- …to qualifying charitable organizations of their choice. + Health-care concierge service + Volunteer service opportunities. + Extensive training opportunities ... + Company vehicle for eligible employees + Mobile phone allowance for eligible employees + Paid Leave: + Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days) + Vacation (levels Below… more