- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- UGI Corporation (King Of Prussia, PA)
- …Job Segment: Service Desk , User Experience, Substance Abuse, Behavioral Health, Relationship Manager , Customer Service , Technology, Healthcare ... Director, IT Service Desk & End User Support...Director, IT Service Desk & End User Support Location: King Of...procedures, and service delivery across business unit Service Continuity & Critical Incident Management +… more
- GovCIO (Dover, DE)
- …Windows and Mac OS, Networking basics + Remote desktop tools, Incident management software, Technical documentation, Customer service , Leadership, ... is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely...and peripheral issues, while maintaining high standards of customer service and efficient team performance. This position is within… more