- SHI (Concord, NH)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Concord, NH)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Trustmark (Concord, NH)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- American Express Global Business Travel (Concord, NH)
- …sourcing activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr . Customer Experience Manager to join our consulting team ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...to present and communicate well in all scenarios. This Sr . Customer Experience Manager role… more
- J&J Family of Companies (Concord, NH)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- Lumen (Concord, NH)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Concord, NH)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- ThermoFisher Scientific (Newington, NH)
- …Fisher Scientific Inc is seeking a highly motivated individual to join us as a Sr Manager , Strategic Accounts Operations. This role is part of the Global ... Leadership Team in our services business leading teams and managing customer relationships. We provide biotech and pharmaceutical companies with enterprise level… more
- Wolters Kluwer (Concord, NH)
- …a Cover Letter together with your resume in a single document **Basic Function** Sr . Project & Program Manager - Editorial System will manage editorial system ... tools as an editor or other content team member + Demonstrated success in managing multiple projects simultaneously + Experience managing projects in Agile… more
- C&S Wholesale Grocers, Inc. (Keene, NH)
- …of companies works to help feed local families, neighbors, and communities. As the Senior Product Manager will be responsible for working with the Private Brands ... leadership skills and interaction with cross functional teams. The Senior Product Manager will work closely with...the customer experience + Acting as a customer proxy to test and measure against success… more
- Edwards Lifesciences (Concord, NH)
- …and solutions to enforce secure policy/standards conformance. This position reports to the Sr . Manager of Security GRC. The scope of this position is ... enabling our diverse teams to optimize both efficiency and success . As part of our IT team, your expertise...and enhancing technological solutions. Edwards Lifesciences is hiring a Sr . Architect for our growing Cyber Security GRC team.… more
- Marriott (Concord, NH)
- …Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager Productivity Products is responsible for the conception, ... and develop innovative and modern technical solutions with a customer -focused mindset. This role will help define product strategies...support teams. **Preferred** : * 2+ years at a Manager level or above at a Fortune 500 company… more
- EDB (Concord, NH)
- …Note: This position is 100% remote for candidates based in the US The ** Senior ** **Product Marketing Manager -Cloud Database** will drive high impact product ... and buying process along with in-depth technical knowledge of customer use cases. This will be used to build...Cloud, AI technologies, and open source software + Proven success driving successful initiatives for database, Cloud, analytics and/or… more
- Lumen (Concord, NH)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- SHI (Concord, NH)
- **Job Summary** The ASG Managed Services Sr . Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability,… more
- UNUM (Concord, NH)
- …a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - ... share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile,...and objectives into a defined future state and project success measures that can be understood by project stakeholders,… more
- American Express Global Business Travel (Concord, NH)
- …make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready ... 20 team members. You will guide and direct the customer and affiliate stakeholders in an efficient, effective manner...actions or deliverables align to them. + Define project success criteria and disseminate them to involved parties throughout… more
- SHI (Concord, NH)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... aim to achieve optimal system performance across all supported platforms. The senior engineer will collaborate with internal and external customers, lead IT… more
- Honeywell (NH)
- …to travel will ensure the quality and efficiency of field operations, contributing to customer satisfaction and the overall success of the organization. You will ... and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures...report directly to our Field Service Manager , and you'll work remotely with 100% travel throughout… more
- UMB Bank (Concord, NH)
- …other business entities and individuals. The Corporate Trust Associate Relationship Manager role supports our Corporate Trust team by partnering with Relationship ... Managers and working with clients to deliver the unparalleled customer experience. This role is responsible for administrative support to existing corporate trust… more