- Rocket Software (Hartford, CT)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Quadient (Milford, CT)
- …for the adoption, expansion, and renewals for our enterprise customers in Quadient. The Customer Success Manager will help to ensure our enterprise customers ... usage. Done well, this will lead to customer renewals and retention. The Customer Success Manager is expected to drive net revenue retention at a rate… more
- Forrester (Norwalk, CT)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate customer … more
- RELX INC (Norwalk, CT)
- …that directly impact our customers' ability to mitigate and manage risk. About the job: The Customer Success Manager role works on an ongoing basis with our ... analysis and drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience. + Bachelor's degree in Business , etc. or… more
- Datavant (Hartford, CT)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- EBSCO Information Services (Hartford, CT)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Aaron's Inc (West Haven, CT)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** **Hiring Range Minimum...also eligible for incentive pay based on performance._** Aaron's Customer Account Managers drive the success of… more
- Datavant (Hartford, CT)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- Confluent (Hartford, CT)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- PagerDuty (Hartford, CT)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Renaissance (Hartford, CT)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Wolters Kluwer (Hartford, CT)
- …within the US + Partner with the Managed Services Team and the territory Account Manager to ensure customer retention/ success . + Partner with the Managed ... sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/service issues that could affect… more
- Broadcom (Hartford, CT)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... (AOD) renewal and new business and ensuring a satisfied customer base to build a sustainable book of business...to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own… more
- Dodge Construction Network (Hartford, CT)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Verint Systems, Inc. (Hartford, CT)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- dsm-firmenich (Shelton, CT)
- …commercial excellence team at i-health! As **Senior Manager , Commercial Strategy & Customer Growth** , you'll shape the success of our Women's Health ... **Senior Manager , Commercial Strategy & Customer Growth**...channels, trade dynamics, and commercial levers to drive business success . + Expertise in data analysis and category management,… more
- FranklinCovey (Hartford, CT)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Nutanix (Hartford, CT)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... to customer business needs. + Create and document tailored Customer Success Plans that align with customers' business and technology goals, conduct reviews,… more
- Sharecare (Hartford, CT)
- …expectations are met + Manage and meet project implementation targets for timeliness, customer success metrics + Serve as a trusted advisor and subject ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Taco Bell (Danbury, CT)
- …performance driven by guest satisfaction. Contact us today to start your Path to Success ! You support the Restaurant General Manager (RGM) by managing great work ... and Shift Leads, and making sure health and safety standards are met. Assistant Manager behaviors include: + Solving customer complaints quickly and with a… more