- Honeywell (Morris Plains, NJ)
- …down their carbon emissions, and improving their operational efficiencies. **THE POSITION** As a ** IT Manager , Service Desk Problem Management** , you ... ITIL certification + Experience in managing a global service desk team + Knowledge of IT service management tools + Continuous improvement mindset and… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager , you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and ... service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction...troubleshooting * Experience with Dell Technologies * Knowledge of IT Service Management (ITSM) * Ability to… more
- Cognizant (Teaneck, NJ)
- …**This position is** **open to Qualified individuals in the United States.** **Position - Service Desk Delivery Manager ** Location - Iselin, NJ 08830 ... - 8 pointers day to day candidate's responsibilities) The Program Manager will oversee IT Service Management initiatives, ensuring seamless integration and… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for...Prior experience with Dell Technologies * Strong understanding of IT Service Management (ITSM) * Experience with… more
- Burlington (Edgewater Park, NJ)
- … Service Delivery/ Service Management, you will be responsible for leading the IT Service Desk team to deliver efficient, high-quality end-user support ... Key responsibilities include overseeing Incident Management, Major Incident Management, Service Request Fulfillment, and Problem Management. The Manager...during critical periods. + Lead, mentor, and manage the IT Service Desk team to… more
- embecta (Parsippany, NJ)
- …SAP automated process controls, workflows, and data integrity controls. + Obtain IT supplier's Service Organization Controls Audit (SOC1 & SOC2) reports ... employees. This role will report to the embecta Director, IT Global Corporate Solutions and will be part of... Solutions Delivery Team. In this position, the Senior Manager business partner will work closely with global business… more
- Honeywell (Morris Plains, NJ)
- …down their carbon emissions, and improving their operational efficiencies. **THE POSITION** As a ** IT Manager , End User Support** , you will be responsible for ... end user support process. Your role will involve ensuring the timely resolution of IT issues, providing technical support to end users, managing the end user support… more
- Subaru of America (Pennsauken, NJ)
- …Subaru Corporation (SBR), Toyota Motor North America (TMNA), and various suppliers. The Service Quality Connected Vehicle Manager plays a critical role in ... exceptional vehicles that inspire and delight our customers. SUMMARY The Service Quality Connected Engineering department ensures the rapid resolution of quality… more
- Marriott (Parsippany, NJ)
- …and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide ... strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of...GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year… more
- Kuehne+Nagel (Jersey City, NJ)
- …counts in more ways than we imagine. **** The National Air Logistics Aerospace Product Manager acts as a product & business manager of the Kuehne + Nagel ... that all parties will feel leading edge & optimised service -orientated solutions and knowledge & know-how are provided with...systems (Airlog / KN Login) in interaction with the IT department + Standardize and enhance the existing products… more
- Kuehne+Nagel (Jersey City, NJ)
- …more than we imagine. **** As Global Sales Performance & Governance Project Manager you will drive support initiatives related to evaluating portfolio and pipeline ... encouraging innovation and best practices to optimize operational effectiveness and service delivery while providing leadership and guidance to team members. **What… more
- iconectiv (Bridgewater, NJ)
- …growth opportunities. Job responsibilities include, but are not limited to the following; + **The IT Service Desk and Network Operations Team is 24x7x365 in ... IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN token resets, ...to help design, manage, and maintain alerts into the Service Desk - NOC area as well… more
- Rowan College at Burlington County (Mount Laurel, NJ)
- …groups. + Provides information including updates, status, and completion information to manager , help desk ticketing system, and/or users. + Recommends and/or ... important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to...diagram, or schedule form. + Ability and experience utilizing IT Help Desk systems. + Ability to… more
- Blue Foundry Bank (Parsippany-Troy Hills, NJ)
- …experience at Blue Foundry Bank's headquarters, delivering an exceptional, concierge-level service . This role ensures a welcoming and well-maintained workplace by ... food and beverage services, and supporting site security and front desk operations. Additionally, the Community Ambassador collaborates with the Employee Experience… more
- TD Bank (Mount Laurel, NJ)
- …+ Provide Level 3 escalation support for complex EUC issues, collaborating with service desk and infrastructure teams. + Drive change management processes, ... - Digital Workspace (VCP-DW) + ITIL v4 Foundation (for IT Service Management) + Certified Information Systems...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- SHI (Trenton, NJ)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of Engineering role in the Product & MSP… more
- Pearson (Trenton, NJ)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... to Baltimore Maryland, who will join the team who manages our School IT Services for our customers nationwide. Candidates should have practical experience in the… more
- Kuehne+Nagel (Piscataway, NJ)
- …+ Quick resources to follow packing procedures noted in the "packing procedures for IT equipment" for all loose equipment + Follow all security protocols in this SOW ... or potential problems to the Shipping Lead or Duty Manager immediately + Be able to identify product by...learn operations, cost aspects of jobs and P&L impactCustomer service - receiving and answering calls from customers, trouble… more
- Hackensack Meridian Health (Hackensack, NJ)
- …on needs. **Knowledge, Skills and Abilities Preferred:** + 2 years experience in front desk , reception or customer service role + Proficiency in a second ... The Representative also performs clerical support for the unit and Nurse Manager . **Education, Knowledge, Skills and Abilities Required:** + High School diploma,… more
- Hackensack Meridian Health (Edison, NJ)
- …OR schedule on a daily basis to ensure maximum utilization. + Performs the Fax Manager functions according to the procedure. + Assigned to the OR Charge Desk ... in a medical setting is required. + Excellent communication and customer service skills required. + Strong computer skills including proficiency with Microsoft… more