- Merck & Co. (Rahway, NJ)
- … Management , Information Management , Information Technology ( IT ) Infrastructure, IT Service Management ( ITSM ), Release Management , ... and application deployments for Jira and Confluence Data Center, ensuring service availability, responding to incidents, investigating root causes, and collaborating… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Honeywell (Morris Plains, NJ)
- …cross-functional teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what ... trends and opportunities for improvement. + Manage and optimize ITSM tools to support service management...a related field. + 5+ years of experience in IT service management or a… more
- Cisco (NJ)
- …heights with a team that has your back. **Role:** We are seeking a dynamic Principal IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk ... with tool functionality, and drive a culture of Continuous Service Improvement across ITSM and the whole...processes - particularly with regard to Change and Release Management . + Assisting the ITSM Team in… more
- Cisco (NJ)
- …new heights with a team that has your back. **Role:** We are seeking a dynamic Senior IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk ... a culture of Continuous Service Improvement across ITSM capabilities. **Meet the IT Solutions Team:**...Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service … more
- Honeywell (Morris Plains, NJ)
- …success. Let's make that impact together. As a GBE Business Partner within the global IT Service Management ( ITSM ) team, you will provide leadership ... to ensure high-quality service delivery. **Must-Haves:** + Extensiveexperience in IT Service Management , including incident and problemmanagement. +… more
- Guardian Life (Holmdel, NJ)
- …and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and ... of the ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following established methodologies.… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …Functions: + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment ... The IT Service & Infrastructure Operations Delivery... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. +… more
- VF Corporation (NJ)
- …+ Proven experience working with a CMDB and the specific business services it supports and IT Service Management ( ITSM ) processes, as well as experience ... Management (SAM) Analyst will work closely with IT Vendor Management , Procurement, ITSM ,...issues interrelate and impact business objectives. + Partners with IT Service Management , Process Owners,… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …support to continue their critical operations. To do well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation ... a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Robert Half Technology (Voorhees, NJ)
- …Technologies, including implementation and troubleshooting * Experience with Dell Technologies * Knowledge of IT Service Management ( ITSM ) * Ability to ... Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT ...ITSM and active directory in managing and troubleshooting IT issues * Engage in the deployment and configuration… more
- Robert Half Technology (Lakewood, NJ)
- …in Cloud Technologies * Prior experience with Dell Technologies * Strong understanding of IT Service Management ( ITSM ) * Experience with Active ... training. * Maintain detailed service tickets and IT documentation using ITSM tools. * Assist...to troubleshoot Computer Hardware issues * Skills in Configuration Management * Experience in managing Deployments * Expertise in… more
- Ensono (Trenton, NJ)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- Bristol Myers Squibb (Princeton, NJ)
- …Specialist (CIS) certification is a plus + Experience with some of the following ServiceNow modules: + IT Service Management ( ITSM ) + IT Operations ... Management (ITOM) + IT Asset Management (ITAM) + Service Portal + Experience with the de ve lo p ment and maintenance of ServiceNow Integrations using… more
- Merck (Rahway, NJ)
- … Management , Information Management , Information Technology ( IT ) Infrastructure, IT Service Management ( ITSM ), Release Management , ... and application deployments for Jira and Confluence Data Center, ensuring service availability, responding to incidents, investigating root causes, and collaborating… more
- Burlington (Edgewater Park, NJ)
- …improvement areas. + Work with the Director of IT Service Management to define and enhance ITSM best practices, processes, and governance frameworks. + ... Edgewater Park NJ US 08010 **Overview** As Manager of IT Service Delivery/ Service Management...+ Strong understanding of ITSM frameworks (ITIL), Service Desk operations, and incident/request management processes.… more
- Fiserv (Berkeley Heights, NJ)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** IT Service Management Professional **About Your Role** You will serve as a ... Fiserv unlock the platform's full potential to streamline operations, enhance service delivery, and accelerate digital transformation. **What you'll do:** + Promote… more
- CVS Health (Trenton, NJ)
- …applicable certifications.** + **Experience in ITSM /ITIL environments and familiarity with service management systems (eg Service Now) and best ... and implement AI agents and automation tools to enhance service management , project execution, and knowledge ...best practices for scaling service and program management in a dynamic, rapidly evolving IT … more
- RWJBarnabas Health (Oceanport, NJ)
- …technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies + Integration development and maintenance ... IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services Department: IT &S Service Applications Salary:$133,924.00 - $189,167.00 per year… more
