- Capgemini (Warren, NJ)
- **Job Title:** Service Management Lead **Location** :... management tools such as BMC's IT Service Management ( ITSM , Remedy); Time ... NJ (onsite) **Travel** : 25% **Job description:** A Senior Service Management Consultant can be a member...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Service Management Lead , ITSM , ITIL 3… more
- Cisco (NJ)
- …has your back. **Role:** We are seeking a dynamic Principal IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk IT organization. Along ... leveraging the ServiceNow platform at Splunk and Cisco. The ITSM Practice Lead will focus on maturing...with tool functionality, and drive a culture of Continuous Service Improvement across ITSM and the whole… more
- Wells Fargo (Iselin, NJ)
- **About this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer ( Lead Specialty Software Engineer), as part of the ... This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization,...experience, education + 4+ years of experience with IT Service Management **Desired Qualifications:** + Strong understanding… more
- Guardian Life (Holmdel, NJ)
- …accountability, and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization ... Manager of Major Incident, Problem, and Change & Release Management **You Will:** + Lead and manage...ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following… more
- Guardian Life (Holmdel, NJ)
- …attributes. + Lead the implementation and configuration of ServiceNow Discovery, Service Mapping, and other CMDB related modules. + Collaborate with IT teams to ... and in ServiceNow's CMDB. + Proven experience in CMDB design, implementation, and management . + Proficiency in ServiceNow Discovery, Service Mapping, and related… more
- Burlington (Edgewater Park, NJ)
- …and improvement areas. + Work with the Director of IT Service Management to define and enhance ITSM best practices, processes, and governance frameworks. ... between on-site and remote teams during critical periods. + Lead , mentor, and manage the IT Service ...+ Strong understanding of ITSM frameworks (ITIL), Service Desk operations, and incident/request management processes.… more
- Honeywell (Morris Plains, NJ)
- …Let's make that impact together. As a GBE Business Partner within the global IT Service Management ( ITSM ) team, you will provide leadership in delivering ... Honeywell. **Key Responsibilities:** + Develop and lead ITSM enhancement projects to improve service delivery...seamless handover between IT teams to maintain continuity and service quality. + Drive service management… more
- RWJBarnabas Health (Oceanport, NJ)
- …technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies + Integration development and maintenance ... expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management (HAM), and CMDB. The position provides guidance on, assists in establishing,… more
- SHI (Trenton, NJ)
- …with other systems. * Familiarity with ITIL v4 framework and its application in service management . * 5+ years of experience in configuring and customizing ... design principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release,...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more
- NBC Universal (Englewood Cliffs, NJ)
- …and platforms relevant to Site Reliability Engineering, including Automation and Event Management platforms, ServiceNow, JIRA, and general ITSM principles. + ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- CompuCom (Trenton, NJ)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow roadmap development and help define governance for platform usage. + Partner… more
- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** The Associate Director, Digital Capability Management , Storage Integration and Operations plays a strategic and ... leadership role, focusing on the full lifecycle of enterprise data quality, management , and storage operations. The individual will be responsible for defining and… more
- Robert Half Technology (Voorhees, NJ)
- …implementation and troubleshooting * Experience with Dell Technologies * Knowledge of IT Service Management ( ITSM ) * Ability to manage and troubleshoot ... are efficient and effective. You will collaborate with different departments to enhance service efficiency and lead a team of technicians to provide top-tier… more
- SHI (Somerset, NJ)
- …security. + Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident, Problem, Change, Release, ... coach others to improve their communication skills. + Change Management : Can lead and model exceptional change...Knowledge, and Service Catalog management . **Other Requirements** + Previous… more
- RWJBarnabas Health (Oceanport, NJ)
- …and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services Department:IT&S Service Management Salary:$153,045.00 - $235,000.00 per year ... Oceanport, NJ 07757 Job Title: Director Field Services IT Service Management Location: Barnabas Health Corp Department:...(ie, technology upgrades, new hardware, and software deployments) + Lead discussions at daily morning service review… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …+ IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best ... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. + Process Improvement and Optimization Identify… more
- Ensono (Trenton, NJ)
- …you will see the value in our associates. Coach, mentor and leverage our talent management processes to effectively lead managers, build your talent and create a ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Lumen (Trenton, NJ)
- …a dynamic and experienced Senior Manager of Software Engineering - Ticketing to lead our ticketing development team. This leader will be responsible for overseeing ... focus on strategic planning and cross-functional collaboration in a Service Assurance focused team. **Location** This is a remote...located anywhere in the US **The Main Responsibilities** + Lead and mentor a team of senior software engineers… more
- SHI (Trenton, NJ)
- …+ 3+ years of experience in business process analysis, preferably in IT service management + ServiceNow certification (Certified System Administrator or higher) ... and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new...preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process… more
- Lincoln Financial (Trenton, NJ)
- …on securing Active Directory for the future. _Nice to Haves (Preferred):_ + Service -Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and ... Groups) Active Directory, Active Directory Certificate Services, and Forest-Domain-Trust management . This role will have exposure working with application and… more