- Kroger (Richmond, VA)
- …sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the customer first strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and… more
- ODYSSEY BEHAVIORAL GROUP (Glen Allen, VA)
- …client relationship management, client payment collections, medical records management and quality assurance , facility management, admission and intake and other ... guidelines related to security and documentation. Demonstrates a high level of customer service orientation. Demonstrates a high level of attention to detail and… more
- VCU Health (Richmond, VA)
- …variety of biological specimens and performs complex lab tests. Consistently utilize excellent customer service skills to both internal and external customers at ... lab equipment. Performs, documents quality control, and follows established quality assurance guidelines. Receives and processes specimens according to… more
- Kroger (Richmond, VA)
- …goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties ... Job Description Create an outstanding customer experience through exceptional service . Establish and maintain a safe and clean environment that encourages our… more
- Kroger (Henrico, VA)
- …goals established for the department, and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties ... Job Description Create an outstanding customer experience through exceptional service . Establish and maintain a safe and clean environment that encourages our… more
- Cranemasters (Richmond, VA)
- …as needed. Collaborate with cross-functional teams, including operations, manufacturing, and quality assurance , to align project goals. Partner with ... management, they drive continuous improvement initiatives to enhance product quality , optimize processes, and meet company objectives. Essential Functions: Oversee… more
- VCU Health (Richmond, VA)
- …and other learners in the environment. Participating and/or performing ongoing quality assurance activities. **$6,000 sign-on incentive available for offers ... good communication, assessment, monitoring, and care skills. Participation in quality improvement processes and continuous assessment of performance is expected.… more
- VCU Health (Richmond, VA)
- …learners in the Radiology environment. Participating and/or performing ongoing quality assurance activities. Licensure, Certification, or Registration ... assessment, monitoring, and care skills. The Sonographer II participates in quality improvement processes and continuous assessment of performance is expected. The… more
- York County, VA (Yorktown, VA)
- …data entry and maintains, sorts, and updates records. Assists with scanning and quality assurance checks in regard to the office document imaging system. ... years 5 years or more 04 How many years of experience do you have providing customer service in a front desk support position? None Less than 2 years 2 to 4… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Richmond, VA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Richmond, VA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Richmond, VA)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- TTEC (Richmond, VA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Richmond, VA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Owens & Minor (Toano, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we… more
- Wolters Kluwer (Glen Allen, VA)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- CVS Health (Richmond, VA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Williamsburg, VA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Richmond, VA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
