- Vontier (Richmond, VA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Richmond, VA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Richmond, VA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Mechanicsville, VA)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community… more
- Walmart (Chesterfield, VA)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Chesterfield, VA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Richmond, VA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Crate & Barrel (Richmond, VA)
- …and teamwork We'd love to hear from you if you have + 2+ years customer service or retail leadership experience + High school diploma/GED or equivalent, ... our customers and a spirit of fun, we deliver high- quality home furnishings that are expertly designed, responsibly sourced...join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store… more
- Capital One (Richmond, VA)
- …high-performing team toward great results and transforming operations to provide exceptional service and insights The Customer Advocacy Operations (CAO) team is ... so, please consider this role!** + You thrive in service recovery, when something goes wrong you understand and...+ You elevate needs & drive change improving delivery, quality and efficiency to improve customer experience… more
- Michaels (Midlothian, VA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- DISH Network (Richmond, VA)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a **Field ...and technologies + Conducting on-site inspections to evaluate and coach team members regarding quality service… more
- ARAMARK (Williamsburg, VA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- The ODP Corporation (Mechanicsville, VA)
- …Print Manager should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- Signet Jewelers (Colonial Heights, VA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- REEDS Jewelers (Colonial Heights, VA)
- …Anniversary in 2025. We're family owned and operated with the highest standards of quality merchandise, superior customer service , and industry ethics. To ... be responsible for inspiring associates to provide the best customer service , and support the Store Manager...This also involves uniting with the store manager to coach the team through performance, reliability, and professionalism topics,… more
- ChenMed (Richmond, VA)
- …center operations, which may include but is not limited to: clinical quality , compliance, human resources, patient experience and direct team member supervision. The ... DUTIES/RESPONSIBILITIES:** + Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff. + In partnership with… more
- GE Aerospace (Glen Allen, VA)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Pearson (Richmond, VA)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more