- Truist (Richmond, VA)
- …1st shift (United States of America) **Please review the following job description:** The ServiceNow Service Catalog Management Business Analyst will be ... computer applications, such as Microsoft Office software products **Preferred Qualifications:** 1. ServiceNow IT Service Management (ITSM) 2. Strong… more
- Bank of America (Richmond, VA)
- …Strong understanding of knowledge management and/or technology service request management + Understanding of service catalog use, structure, and ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team...to ensure onboarding of partners into use of the ServiceNow catalog with its request process and… more
- Eliassen Group (Richmond, VA)
- …an Interim Product Owner (PO) to lead the establishment of the foundational Customer Service Management (CSM) application within ServiceNow and deliver the ... service data models. + Support configuration of core CSM components (case management , service catalog , customer data, workflows, etc.). + Establish KPIs,… more
- Cayuse Holdings (Richmond, VA)
- …suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and… more