- Mass Markets (Mesilla, NM)
- …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …we have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …we have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager II to support ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Our team is looking for experienced call center leaders to support commercial and public sector ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
- Mass Markets (Las Cruces, NM)
- …our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates experienced in customer service industries, ... partner in the industry. We are looking for inbound call center agents to join our growing...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn...WALK-IN'S ARE WELCOME! - POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position,… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... at any time for any reason. ID2025-49005 Updated Date6/26/2025 DepartmentGeneral Call Center Representative Positions (Inbound & Outbound) ScheduleMultiple… more
- Mass Markets (Las Cruces, NM)
- …as a trusted partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate ... and possess a strong work ethic. A background in call center customer service or sales or...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We seeking an entry-level and experienced weekend call center representatives to support the sales process ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …older + High School Diploma or equivalent required + Minimum 3 years of experience in a call center environment + At least 1 year in a customer service role + ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …people each week answering incoming calls and making outgoing calls to consumers. Call Center Representatives professionally manage a variety of accounts, taking ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...needs and acts as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
- Mass Markets (Las Cruces, NM)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (NM)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Mass Markets (NM)
- …and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure all ... and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing… more
- Edward Jones (Albuquerque, NM)
- …critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when ... **Would you call yourself a relationship builder, a problem solver...clients. Our BOAs are a valued part of the client support team, and we credit much of our… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more