- IQVIA (Santa Fe, NM)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 11am - 8pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Fujifilm (Santa Fe, NM)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Kyndryl (Santa Fe, NM)
- …our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team ... faster, release higher quality software, and optimize IT costs. The role of Support Engineer is critical for Kyndryl, consisting of front-line customer support … more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Fujifilm (Santa Fe, NM)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... The expectation of the position is to be versed in primary support across our Synapse products, and the ability to support more complex issues. This engineer… more
- GovCIO (Santa Fe, NM)
- …is located in the United States and will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM tool to create ... to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical… more
- Rubrik (Santa Fe, NM)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Jacobs (Albuquerque, NM)
- …issues related to the following protocols: OSPF, BGP, MPLS, VRF's, VPN's * Support technical exchange meetings to help resolve other ISP and application ... Knackworks has an opening for Tier III O&M Network Engineer to support...staff on projects and initiatives. * Work with corresponding technical support teams as required to resolve… more
- Valvoline Global (NM)
- …solutions occur. **Responsibilities Include** 1. Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com ... field + Technical Background / Degree Program preferred + Minimum 2 + years of experience in applying information technology solutions in a manufacturing or… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more
- General Dynamics Information Technology (Las Cruces, NM)
- …None **Job Family:** Systems Administration **Skills:** Help Desk Support ,System Administration, Technical Support ,Troubleshooting **Certifications:** ... replacement of hardware failures. Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services to include: monitoring… more
- Lumen (Santa Fe, NM)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... and debug software or enhancements to existing software that support our Billing Applications. You will develop solutions across...existing software Work closely with the team to build technical solutions that meet business and technical … more
- CACI International (Las Cruces, NM)
- …anomaly resolution. Performs routine software functions as required + Escalate problems to Tier 2 level as required, perform call-ins as necessary + Coordinate ... Mission IT Operator 24x7 engineering team member; to direct support for detection, isolation, and resolution of ground segment...**What You'll Get to Do:** + Ensure that all technical baseline infrastructure is maintained at an optimal level… more
- Concentrix (Santa Fe, NM)
- …Trusted Advisor + Tier 1 support , escalating Tier 2 configuration Issues and system enhancement technical requirements to System Administrators and ... The **Senior Manager, Sales Operations,** resource is responsible for providing support to management on pipeline, signings, win/loss metrics and related business… more
- Koniag Government Services (Carlsbad, NM)
- …and more. Under the general direction of the IT Operations Manager, it provides top- tier support to end-users for either workstation and server applications and ... 2 years of experience in performing IT-related customer support including, but not limited to, help desk, NOC...Law 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Technical … more
- GovCIO (Santa Fe, NM)
- …causes of recurring issues and implement countermeasures to reduce incident frequency. + Assist Tier 2 /3 teams in testing and developing new updates and patches ... is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be...5 - 8 years (or commensurate experience) + Minimum 2 + years of hands-on technical working experience… more
- SAIC (Albuquerque, NM)
- …configuration database/library of all supporting documentation. **JOB DESCRIPTION:** + Provides technical support to field engineers, technicians, and product ... currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting...support to customer/users where the product is highly technical or sophisticated in nature. + Generally, interacts directly… more
- Old Dominion Freight Line (Albuquerque, NM)
- … technical solutions to meet current and future user requirements. + Provide level 2 and level 3 support in resolving incidents, establishing urgency of the ... assistance on projects throughout the environment. + Assure technical and support documentation is complete and...hosting provider and application development team regarding the web tier for setup and support of web… more
- Koniag Government Services (Carlsbad, NM)
- …to:** Works under the general direction of the IT Operations Manager + Provides top- tier support to end users for either workstation and server applications ... Science or a related field may be substituted for 2 years of relevant experience. + The substitution of...Law 88-352_** **Other details** + Job Family Client Techncial Support and Training + Job Function Technical … more
- Lumen (Santa Fe, NM)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... the world and shape the future. **The Role** Provide technical direction and definition of Lumen's Network as a...require a strong understanding of Lumen's Layer 1, Layer 2 , & Layer 3 networks and products, a strong… more