- Royal Communications Consultants Inc (New York, NY)
- SERVICE DESK SPECIALIST The Service Desk Specialist provides day-to-day technical support to internal customers. This position requires a highly ... motivated problem solver with above-average customer service skills, and willing to learn. The role is...to apply. Essential Duties and Responsibilities + Provide Tier 1 (and some Tier 2) desktop technical assistance support… more
- City of New York (New York, NY)
- … Representatives for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of ... (CHRMS) Remedy, Finesse - IVR and others. The Help Desk Level 1 Representatives will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid- level , and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid- level , and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for 100% ... eligible to work directly for UNIVERSAL Technologies. Position: The Service Desk / Desk Top Support...testing computer equipment. + Will be expected to handle level 1 and level 2… more
- Aimbridge Hospitality (New York, NY)
- …Apply for this position (https://careers-aimbridge.icims.com/jobs/319620/front- desk -manager/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834475008) Need help ... Job Summary The Front Desk Manager is responsible for ensuring the operation...efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing… more
- City of New York (New York, NY)
- …systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one ( 1 ) Computer Associate (Technical Support) ... I, to function as Service Desk Associate, who will: - Promptly...assignments to deliver support within the scope of agreed Service Level Targets (SLTs) and Service… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- New York State Civil Service (New York, NY)
- …a knowledge base of issues and issue resolution responses.* Escalates IT Desktop and Help Desk issues, as needed, to the appropriate level of IT personnel to ... MTA Inspector General, Office of Title Desktop & Help Desk Technician Occupational Category IT Engineering, Sciences Salary Grade...No Telecommuting allowed? Yes County New York Street Address 1 Penn Plaza Suite 1110 City New York State… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... member of our Service Desk team, they are partially dedicated...member of our Service Desk team, they are partially dedicated to a client...ensuring accountability is clear and expectations are always set. Level 1 & 2 Support + Use… more
- The Salvation Army (West Nyack, NY)
- …Eastern Territorial Headquarters (THQ) in West Nyack, NY has an opening for a Service Desk Technician. This position requires exceptional customer service , ... but not be limited to, the following: + Provides Level 1 technical support for customers at...software requirements of Users and makes recommendations to the Service Desk Supervisor. + Arranges with vendors… more
- Randstad US (Mineola, NY)
- …of this role include: + working weekends Skills + Front Desk + Front Desk Coordination + Phones + Customer Service + Emails + Distributing Mail + Data ... front desk concierge. + mineola , new york +...in pleasantries with our residents + Anticipate and address service needs + Assist with deliveries of packages etc… more
- IHG (New York, NY)
- …and Requirements:_** High School diploma or equivalent, plus one-year front desk /guest service experience. Some college preferred. Must speak fluent ... follow-up. 5. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest...preferred. This job requires ability to perform the following: 1 . Frequently standing up behind the desk … more
- Adamas Building & Adamas Security (Weehawken, NJ)
- …at least 1 weekend day per week. Requirements + Prior Front Desk /Office environment experience ( 1 year preferred) + Ability to build positive relationships ... Adamas Building Services is looking for a Concierge/Front Desk Associate. Our company is a leading expert...superior experience in the following areas: + Excellent customer service skills + Meet/Greet residents and guests to determine… more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top asset management clients located in New York ... Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 -5 years of experience as a Help Desk … more
- Robert Half Technology (New York, NY)
- …* Participate in scheduled on-call activities * Perform activities within specified service level agreements * Experience supporting corporate IT systems ... a contract to hire employment opportunity for a Help Desk Analyst I to join our team in New...deployed assets * Support the Tier 0 and Tier 1 teams, acting as a point escalation when issues… more
- City of New York (New York, NY)
- …must possess the one year of administrative or supervisory experience as described in " 1 " above. Education above the high school level may be substituted for ... ASSOCIATES AND THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY ** Established in...strategic planning process emerging from the COVID-19 emergency, are: 1 ) To re-envision how the Health Department prepares for… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... User Services Manager (Computer Systems Manager Level 5) - Office of Computing and Information...are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and… more