- M&T Bank (Springfield, MA)
- …Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that ... matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively… more
- Berkshire Bank (Longmeadow, MA)
- …including new deposit accounts for customers. Key Accountabilities: + Client Service ( Teller ) Line Supervision and Operations 40% + Coordinates CSA and UB ... line and ATM. + Responsible for oversight of the teller line audit process. Ensures compliance of teller... teller line audit process. Ensures compliance of teller line with all related banking regulations, procedures, reporting,… more
- M&T Bank (Ludlow, MA)
- …Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned ... branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. **Primary Responsibilities:** Educate customers and… more