- Amazon (New York, NY)
- …us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you will lead the charge in defining, inventing and launching ad solutions ... fast delivery. Key job responsibilities - Set a global product vision for Ad CX - Lead a team of Product Managers in developing and executing on a high-impact,… more
- SAP (New York, NY)
- …digital journey and direction motion for our customers. **What youll do:** + Lead cross functional workshops across board areas including M&S, CS, PE, T&I ... organizations to develop customer journeys and services maps + Leverage human-centered design principals to create compelling experiences as applied to customer journeys and for key moments of truth + Define future state solutions for technology tools across… more
- BGB Group (New York, NY)
- …experience strategies across all touchpoints and channels. The successful candidate will lead CX initiatives, fostering a culture of continuous improvement and ... touchpoints to enhance the overall customer experience and satisfaction. Tactical Planning: Lead the tactical planning of CX initiatives, ensuring alignment with… more
- CBRE (New York, NY)
- …an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the product, client solutions, ... Regional Customer Experience Operations Lead Job ID 169485 Posted 06-Jun-2024 Service line...support the operationalization of asset and client-specific customer/tenant experience ( CX /TX) services. This is a dynamic and hands-on role… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will optimize the Audible ... Audible across the US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with local marketing teams, analyze customer data,… more
- Amazon (New York, NY)
- …* Determine appropriateness of ad content based on regulatory and market considerations. * Lead Ads CX program reviews with leadership of the end-to-end PV ads ... you will invent, improve and drive Prime Video Ad CX , in order to surprise and delight both streaming...This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with… more
- Mastercard (New York, NY)
- …better business results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview ... the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy, design and development of scalable and reliable contact… more
- Pfizer (New York, NY)
- …by applying customer insights and translating them into impactful Pfizer-first initiatives + Lead training and delivery of CX platforms, working closely with ... continued success are optimizing formulary access and Customer Experience ( CX ). The Director, CX and Access Integration...and Access Integration is a crucial role that will lead the strategy, design, and launch of best-in-class HCP,… more
- Amazon (Edison, NJ)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and performance management. In this role you will also lead deep dives into product performance issues and/or systemic… more
- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The **Customer Experience ( CX ) Product Manager** will foster a customer-first ... Planning, Account Planning, Goal Setting, Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer Solutions, taking… more
- Amazon (Edison, NJ)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will work directly with product development...procedures and training content for advanced robotics systems - Lead on-site training sessions for on-site RME teams supporting… more
- Novo Nordisk (Plainsboro, NJ)
- …in? Are you ready to experiment with us? The Position The Consumer CX Associate will support the successful execution of brand/therapy area -level marketing strategy ... to consumer marketing initiatives. Relationships Reports to Consumer Experience Lead . Collaborates with key external and internal cross-functional teams, including… more
- WSP USA (New York, NY)
- …for a candidate to manage and guide as a local Building Envelope Commissioning Lead in Boston who will report to the National Commissioning Leader. Commissioning is ... and staff interfacing with our well-established Boston-based MEP Systems Commissioning ( Cx ) team and enclosure commissioning specialists. The candidate must have… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …etc.) to investigate and resolve pricing related matters. + Facilitate and lead external/internal calls to quickly gather vital details to resolve stakeholder and ... customer requests timely. + Identify and share data insights with key business stakeholders to address existing issues/gaps resulting from local and/or GPO contract price offerings and propose viable solutions. + Act with an enterprise-wide view, ensuring… more
- Sanofi Group (Bridgewater, NJ)
- …products and digital solutions. + Reallocate resources to meet priorities under tight deadlines; lead a team of CX Strategy employees and contractors. + Mentor ... **Job title:** Consumer Experience Strategy Lead **Location:** Bridgewater, NJ / Cambridge, MA **About...end-to-end consumer experience strategy and digital solutions to develop CX strategies that align with product roadmaps, market needs,… more
- Meta (New York, NY)
- **Summary:** The Reality Labs Customer Experience ( CX ) team at Meta is focused on improving customer experiences across the end-to-end customer journey. As the ... that enhance the overall customer experience. Leveraging your strong background in CX /VoC and expertise in data analysis and storytelling, your passion for customer… more
- MetLife (New York, NY)
- …that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person responsible for ensuring that a ... and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable key… more
- ManpowerGroup (New York, NY)
- …EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE SUMMARY** The Customer Experience ( CX ) Experimentation Researcher will become a team member of the CX ... Research & Insights Team within the Customer Experience & Engagement ( CX &E) organization. The CX Research & Insights team is responsible for the research… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest ... concept development. Engage cross functional colleagues (ie, business partners, CX partners, operations, technology, compliance) to ensure business objective… more
- MetLife (New York, NY)
- …marketing experts who can seamlessly blend strategy and execution. The Marketing Activation Lead for Digital Adoption & Engagement will be the key person responsible ... measurable way with our target audiences. * Key liaison between product marketing, CX , channel teams, measurement and analytics, and creative. Needs to be able to… more