- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- MetLife (New York, NY)
- …a modern, agile marketing organization that nurtures, develops, and attracts top talent. The Customer Experience ( CX ) Lead will be the key person responsible ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Warner Bros. Discovery (New York, NY)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (New York, NY)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will hire and develop a team...and resolve mechanical and system issues across the MSP Cx product suite - Produce daily and… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and resolve mechanical and system issues across the MSP CX product suite. - Produce daily and… more
- Spectrum (Stamford, CT)
- …Our Digital Service & CX team is at the front line of customer interaction. We define the holistic service experience across all touch points, especially ... OF THE CONNECTION As aDirector of Digital Service & CX , you will be responsible for defining and delivering... customer impact analysis, journey/ experience mapping, customer data analysis, and cross-channel/cross- product alignment +… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will work directly with product...Electrical, Industrial, or related field) - 4+ years of experience designing and supporting robotics systems - Knowledge and/or… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,...Basic Qualifications - 2+ years of end to end product delivery experience - 8+ years of… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... Customer Experience and Design Manager Location(s)...current and future needs of the customers, aligned to customer journeys, business goals and larger CX … more
- J&J Family of Companies (Raritan, NJ)
- …a ** Customer Experience Solutions Senior Manager** , within the Deliver customer experience development product group in the Supply Chain Technology ... Customer Experience Solutions Senior Manager -...Strategic Planning: Develop and communicate a strategic vision for customer order services and supply chain CX … more
- Nestle (New York, NY)
- …* Distill complex data sets into actionable insights to influence customer experience in specific channels and impact product launch strategies. * Serve as ... support across the organization (including but not limited to Product Marketing, Retail and Customer Contact Center)...our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior… more
- JPMorgan Chase (New York, NY)
- …to drive outcomes across various functions, including strategy, finance & analytics, digital product & design, customer experience , marketing, and field ... propositions, deepening One Chase relationships, and improving the end-to-end customer experience to help grow the business...5) Foster an equitable, diverse workplace. As a Senior Product Manager for the Starter customer segment… more
- Sanofi Group (Bridgewater, NJ)
- …learn and grow as a CX Strategist + Embody excellence in consumer experience at all level and influence product and service strategy direction + Influential ... product and service development functions: + Integrate CX Strategy within the Consumer Experience and...experience strategy based on user research, human factors, customer feedback and market data. + Must be proficient… more
- Amazon (Newark, NJ)
- …empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will ... optimize the Audible customer experience and drive growth on Amazon's...US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM...without authority by acting as the voice of the product customer (internal and advertiser) and shopper… more
- Henkel (Bridgewater, NJ)
- United States, Bridgewater, NJ, Adhesive Technologies ** Customer Experience Content and Activation Manager** At Henkel, you can build on a strong legacy and ... growth. Dare to make an impact? **YOUR ROLE** + The CX Activation Manager is responsible to hostcustomervisitson sitewith different stakeholders (C-Level,… more
- INTERNATIONAL COSMETICS & PERFUMES (Bronxville, NY)
- …of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and drive Customer Experience ( CX ) while being an example ... POSITION: Part Time Product Specialist LOCATED: Bluemercury Bronxville REPORTING TO: Account...JOB OVERVIEW: This position is responsible for executing the Customer Experience and sales strategy on behalf… more
- Amazon (Newark, NJ)
- …of experience in product marketing and business strategy, with experience in defining and driving new customer -centric products and features toward ... Qualifications - Demonstrated understanding of insights development, messaging strategy, customer experience and persuasive marketing techniques in driving… more
- MediaRadar (New York, NY)
- …adoption and retention + Manage cadence and quality of client communications and customer experience across product launch and platform migration initiatives ... experience preferred + Advanced project management certification preferred + Strong knowledge of Customer Experience ( CX ) best practices and KPIs While we… more