- Michaels (Cedar Knolls, NJ)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Cedar Knolls, NJ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- CVS Health (New York, NY)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Amazon (New York, NY)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- SAP (New York, NY)
- …rapid adoption and consumption of solutions. S-CSM is a specialist role within the Customer Experience (CX) domain. Its responsibility is to be the primary point ... the Northeast region **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act...customer -facing experience is highly preferred + Experience in SAP Customer Experience … more
- Cisco (New York, NY)
- …preferred work location for this role is New York, New York. Meet the Team As a Customer Experience Manager , you will play a pivotal role in driving the ... needs are met and that they receive a high-quality customer experience . * Accountable for financials including...full use of our technologies. * Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer… more
- Amazon (New York, NY)
- … Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact role, ... Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program...processes What You'll Need : * 3+ years of experience in program or project management * 2+ years… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Guardian Life (New York, NY)
- **Position Summary** We're seeking a results-driven Email Marketing **&** Automation Manager with deep expertise in Salesforce Marketing Cloud (SFMC) to own the ... Individual Markets business. **Seeking an experienced Email Marketing & Automation Manager experienced in leading development and execution of email marketing… more
- Grifols Shared Services North America, Inc (Manhattan, NY)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- iPostal1 (Montebello, NY)
- …New York, we are an established, cutting edge leader in the digital mailbox industry. Full Time Customer Service Manager - Montebello, NY Montebello, New ... NY location. We are seeking a dedicated and results-driven Customer Service Manager to lead and support...& Experience : + Minimum 5 years of experience in progressive, customer -facing roles. + Strong… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Fiserv (New York, NY)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success ... Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you will serve as...+ Bachelor's or Master's degree. + 5+ years of experience in sales or account management in a client-facing… more
- Nestle (New York, NY)
- …processes and procedures to support the innovation pipeline and uphold the end-to-end customer experience journey. * Create a framework to share wins, learnings ... development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support the Senior Manager… more
- Amazon (New York, NY)
- …technical depth, exemplary communication skills, and a passion for delivering a great customer experience . Key job responsibilities Working backward from the ... mission outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide Public Sector - International… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Amazon (New York, NY)
- …accelerate innovation, become more agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and accelerate customers on their ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 4+ years… more
- Amazon (New York, NY)
- …objectives, help design the customer cloud journey, execute a frictionless migration experience , and ensure our customers capture the full potential of the ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Promotion In Motion (Park Ridge, NJ)
- Customer Collaboration Manager Job Details Job Location Park Ridge - Park Ridge, NJ Position Type Full Time Job Shift Day Description Do you love snacks? Are ... your area of expertise. We are looking for a Customer Collaboration Manager interested in starting a...consumer products industry terminology and tools. + Process improvement experience . + Highly detailed and accurate in managing processes.… more