- Mastercard (New York, NY)
- …services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team ... Lead will assume responsibilities of a Senior Customer Success Manager, with additional managerial responsibilities...with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the… more
- Amazon (New York, NY)
- …change when doing so results in clear benefits for our customers. As a Customer Success Lead , you will drive operational excellence initiatives for ... when done well, can enhance the value of the customer experience and generate a positive return on investment...and the field teams who sell it. Given this team 's unique position within the Ads org, the Sales… more
- ADP (New York, NY)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Forrester (Norwalk, CT)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Mastercard (New York, NY)
- …and drive adoption and growth. Role & Responsibilities Lead a global customer success team focused on client satisfaction, retention, adoption, and ... Yield by Mastercard is seeking a Vice President of Customer Success to lead and...long-term partners. You'll be responsible for fostering a high-performing team culture, delivering world-class client experience, and driving measurable… more
- Mastercard (New York, NY)
- …value. As we scale these solutions, we are seeking a Vice President of Customer Success - Loyalty to build and lead our global Customer Success ... Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) team partners with leading banks and merchants to enhance...for loyalty innovation. Role & Responsibilities Design, build, and lead a global Customer Success … more
- Amazon (New York, NY)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... realization frameworks that enable AWS teams and partners to systematically accelerate customer success at scale. Key Responsibilities: - Design and implement… more
- Amazon (New York, NY)
- … COE and more broadly into AWS Services and Sales. You will work with the customer success team to determine how to scale the partner motions across ... Description Would you like to be part of a team that is redefining customer success...Success COE. As the Partner Customer Success Development Manager, you will lead on… more
- Amazon (New York, NY)
- … Management on the Household Essentials team , you will lead a team of Customer Success Managers responsible for influencing growth across the ... Key job responsibilities * Create business and operational objectives for your Customer Success team . You'll drive the creation and execution of… more
- IBM (New York, NY)
- …growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible for providing consultative ... role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned...Develop internal and external facing collateral (content) to: *Support customer adoption efforts. * Lead Customer … more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Novo Nordisk (Plainsboro, NJ)
- …Rare Disease speaker programs, identifying targeted outcomes and crafting tailored experiences + Lead team to establish unmet needs, remove barriers to brand ... than ever before. The Position This role leads the Customer Engagement and Integrated Solutions team and..., providing mentorship and guidance to ensure individual and team success + Responsible for the development… more
- Amazon (New York, NY)
- …resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success . A CSS will run ... provide value as we increase retention and expand the customer 's footprint on AWS. The team guides...AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- LiveRamp (New York, NY)
- …(adoption, use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front ... Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will...items and deliverables, and orchestrating the end-to-end engagement with customer stakeholders and key partners.** + ** Lead … more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- Pixalate, Inc. (New York, NY)
- …customer engagement, growth, and retention + How to lead a high-performing customer success team with proven performance and revenue goal achievements ... partners, as well as serve as a leader for other members of the Customer Success team . This candidate will also establish and maintain active relationships… more
- Omnicell (New York, NY)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... Degree or 3+ years of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or similar role + Aptitude to… more
- Mastercard (New York, NY)
- …Dynamic Yield by Mastercard is on the lookout for a "dynamic" Customer Success Manager to join our team , specializing in our email and reconnect products. ... people, businesses and governments realize their greatest potential._ **Title and Summary** Specialist, Customer Success , Dynamic Yield Customer Success … more