- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service Educate stakeholders about various… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for the Health ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- TEKsystems (Harrison, NY)
- …this person will be responsible for directing large amount of calls to the other service desk analyst and field staff. Light troubleshooting knowledge would ... over the phone. Experience Level Expert Level Role: Seasonal Service Desk Analyst Description of...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- TEKsystems (New York, NY)
- Description The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones ... Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm applications quickly… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... disruption and receive timely support to continue their critical operations . To do well in this role, familiarity with...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support ... hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests...Minimum of 5 years of experience in a help desk or technical support role. * Proficiency in hardware… more
- Robert Half Technology (Syracuse, NY)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Syracuse, New York. In this Contract-to-permanent position, you will play a ... role in providing technical support and ensuring smooth IT operations across the organization. This is an excellent opportunity...2 years of experience in IT support or help desk roles. * Associate degree in Information Technology, Computer… more
- New York eHealth Collaborative (New York, NY)
- Operations Center Analyst Job Details Job Location...as much as possible. This position reports to the Service Desk Manager and is operated out of ... Job Category Information Technology Description New York eHealth Collaborative: Operations Center Analyst New York eHealth Collaborative...and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with… more
- New York State Civil Service (Albany, NY)
- …New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested ... Yes Agency State Comptroller, Office of the Title Business System Analyst 2, SG-23(NYHELPS)Item# 01992 Occupational Category Other Professional Careers Salary Grade… more
- City of New York (New York, NY)
- …serve as a Business Analyst for the Bureau of Water & Sewer Operations (BWSO). The selected candidate will need to be skilled in application development to ... support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured… more
- New York State Civil Service (Albany, NY)
- …Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational Category Financial, ... Financial Services is seeking candidates for the position of Virtual Currency Senior Analyst , SG-23, in the Virtual Currency Unit within the Research & Innovation… more
- City of New York (New York, NY)
- …permanent in the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an interview. The NYC Department of ... and Innovation Division seeks to hire a Quality Assurance Analyst . The selected candidate will develop and execute exploratory...job application as prompted. Do not apply via Employee Self- Service (ESS), e-mail, mail, or fax your resume to… more
- OEC Group (Queens, NY)
- …emergency change + Maintain and improve on knowledge artefacts (user training, service desk training, business requirement and system documentation, policy and ... professional growth and so much more! As a System Analyst , you will be a key contributor to our...drive voice of customer (VOC) routines to continuously collect service feedback + Collaborate with internal teams and external… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... New York serving in a permanent (not provisional) civil service title of Computer Associate (Software). Please clearly indicate...the Director of the Asset Management Systems, the Business Analyst is responsible for working with the Bureau of… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... four years of satisfactory full-time experience related to information technology service management, process management, operations ; 2. A baccalaureate degree… more
- Trinity Health (Troy, NY)
- …Type:** Full time **Shift:** Day Shift **Description:** **Position Summary:** The Project Analyst will assist with programmatic and fiscal reporting for 5-10 grants ... Services Division, as well as administrative responsibilities to maintain office operations , such as scheduling and timekeeping functions, greeting clients who… more
- Publicis Groupe (New York, NY)
- …in a measurable way. **Overview** Our PMX Central Activation team provides a valuable service to our PM Agency Teams & Clients, enabling them to execute digital ... time or resources to do it themselves. As our operations continue growing at a rapid pace across digital...looking to add a talented and motivated Senior Media Analyst to help drive our cross-channel media best practices… more
- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Mizuho team as an End User Trade Floor Support Analyst ! In this role you will provide department-specific IT...in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements… more