- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service . TO APPLY External applicants,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- Comcast (New York, NY)
- …**Key Responsibilities** ** Operations ** **& Analytics** + Own end-to-end deal desk operations , including working with sellers to ensureSalesforce opportunity ... insert advertisements around the world. **Job Summary** The Deal Desk Sr. Analyst plays a key role...Serve as the central point of contact for functional operations questions related to deal desk processes,… more
- Bloomberg (New York, NY)
- Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location New York Business Area Sales and Client Service Ref # 10045382 ... for our customers and employees alike. Our team comprises several key pillars: sales, service , operations , culture and brand. As a department, we are united by… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to provide technical support and ensure seamless operations for our team in New York, New York. ... future reference. * Collaborate with team members to improve help desk processes and ensure consistent service delivery. Requirements * A minimum of 2 years of… more
- TEKsystems (Syracuse, NY)
- …to be performed: Our customer in Syracuse NY, is looking to add 4, qualified IT Service Desk professionals to join their team of 13 as they are experiencing ... Troubleshoots and updates devices remotely. Top Skills' Details 1. Service Desk Support - ideally a candidate...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... Services. Operations Support + Manage printer maintenance and toner service . Internal Operations + Conduct one-on-one instruction. + Maintain documentation… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support...to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support...to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital… more
- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Technical Support Analyst I WFH Flexible * New York, NY...and advance the organization's mission. This role supports daily operations of computer hardware, software, and network services, and… more
- Public Consulting Group (Albany, NY)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... of the City of New York serving in a permanent (not provisional) civil service title of either Associate Staff Analyst or Computer Associate (Software). Please… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing ... end-user experience. Reporting directly to the Client Support Manager, the Client Support Analyst works closely with the Desktop Administrator and other IT staff to… more
- CUNY (New York, NY)
- …and compliance audits. + **Provides Front-Line Administrative Support:** Performs front desk operations , directs inquiries to appropriate HR/Payroll staff, and ... Business Data and Reporting Analyst Level 2 - Hourly - Payroll **GENERAL...from FLSA. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- New York State Civil Service (Albany, NY)
- …Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational Category Financial, ... Financial Services is seeking candidates for the position of Virtual Currency Senior Analyst , SG-23, in the Virtual Currency Unit within the Research & Innovation… more
- The Arc Mid-Hudson (Kingston, NY)
- IT Support Analyst Overview Requisition Number: 7853 Date Posted: 10/30/2025 Location: Albany Avenue Offices Address: 471 Albany Avenue City: Kingston Category: ... on our Information Technology team for an IT Support Analyst . This position will provide overall technical support for...position will provide overall technical support for agency IT operations , under the direction of the Sr. Network and… more
- BAE Systems (Buffalo, NY)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more