- Bassett Healthcare (Cooperstown, NY)
- …Healthcare Network. This is a key role in the patient centered care team . Demonstrates excellence in all patient and customer encounters including face-to-face and ... phone, or MyBassett to meet patient satisfactions. Takes a lead in service recovery, and acts as a service...contacting patient directly to reschedule appointment, in accordance with BMG directive as observed by Supervisor. Directs any requests… more
- Bassett Healthcare (Cooperstown, NY)
- …Healthcare Network. This is a key role in the patient centered care team . Demonstrates excellence in all patient and customer encounters including face-to-face and ... facets of the job (ie. Scheduling, Registration, Referrals etc.). Takes a lead in the training of new incoming staff members. Reception/Call Handling Receives… more