- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center ... Job Type Full-time Description Bilingual Call Center Representative Rochester, NY Planned Parenthood of Central and Western New York (PPCWNY) protects… more
- TEKsystems (White Plains, NY)
- IMMEDIATE SPANISH BILINGUAL CALL CENTER REPRESENTATIVE NEEDED, START IMMEDIATLEY OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ... Qualifications: + Must be bilingual Spanish/English + 2 years of call center customer service experience + Microsoft office proficient + Type 35 WPM… more
- Healthfirst (NY)
- …accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Personal Care Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in pre-enrollment database system.… more
- ManpowerGroup (New York, NY)
- …will be working in the call center . **Job Title:** Bilingual Customer Service Rep **Location:** New York, NY **Pay Range:** $17.00-$19.00 **Languages:** ... to join their team. As a Bilingual Customer Service Rep , you will be part of the Call Center supporting New Yorkers access health services. The ideal… more
- Broadview FCU (Albany, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... first-contact resolution and a positive member experience within a call center environment. + Adherence to ...Compensation: $30.00 per hour, plus a competitive benefits package Bilingual individuals who are fluent in a second language… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- Cognizant (Albany, NY)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims review procedures, ... About The Role The Customer Service Representative , Bilingual , assists members, physicians, hospitals,...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more
- Molina Healthcare (Buffalo, NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Vontier (Albany, NY)
- …job experience working with general automotive mechanics a plus + 1+ years of call center experience or equivalent experience in dealing with customers + ... a physical company office). **Competitive Earning Potential: $20/Hour (+$1 Bilingual )+ $300 Hiring Bonus + Commissions + Annual Gainshare...Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29251) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29544) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
- Molina Healthcare (NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- Butler America (East Syracuse, NY)
- Call Center Representative Location: East...#71243 Pay Range: $16-19 ** ($20 pay rate for bilingual in Spanish) Schedule is Monday to Friday, 8am - ... 5pm + Dealer referrals-getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer + Our number one goal is to get the homeowner connected with the dealer + Provide customers with warranty information +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Stony Brook University (Stony Brook, NY)
- Patient Access Representative , MART (Cancer Center , Days\_ **Position Summary** At Stony Brook Medicine, our **Patient Access Representatives** are responsible ... to our high standard of excellence. **The Patient Access Representative assigned to the Cancer Center , The...sick patients and their distressed family members). **Preferred:** + Bilingual in English and Spanish. + Familiarity with medical… more