- Healthfirst (NY)
- …accredited institution. + Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Personal Care Services at home. + Documents all incoming/outbound calls under call tracking in Salesforce + Documents all outcomes in pre-enrollment database system.… more
- Molina Healthcare (NY)
- **JOB DESCRIPTION** Rep , Customer Experience (Part Time, Bilingual preferred) Schedule: Full time training is required for 6 - 8 weeks (May 19, 2025 - ... goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center... Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively engage and collaborate… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Remote in PST** ** Bilingual Candidates preferred (Vietnamese, Mandarin, Cantonese or Spanish)**...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- WMCHealth (Kingston, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Kingston,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- Cognizant (Albany, NY)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Molina Healthcare (Albany, NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29251) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
- WMCHealth (Valhalla, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Valhalla, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/28881) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
- Cardinal Health (Albany, NY)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Goddard Riverside (New York, NY)
- Bilingual Program Director (Restgate Hotel) Job Details Job Location Restgate- Emergency Capacity Site - New York, NY Education Level Bachelor's Salary Range ... - $90000.00 Salary Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CenterWell (Albany, NY)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting… more
- MVP Health Care (Tarrytown, NY)
- Member Services Associate, Care Center Representative 625 State St, Schenectady, NY 12305, USA * Rochester, NY, USA * Tarrytown, NY, USA Req #2590 Tuesday, May ... this, we're looking for an **Member Services Associate, Care Center Representative ** to join #TeamMVP. This is...through. + Demonstrated PC skills using Microsoft applications. + Bilingual preferred. + Curiosity to foster innovation and pave… more
- Rapid Response (Syracuse, NY)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating holidays and weekends, you-ll maintain ... Customer Service Representative Department: Customer Service - NY Location: Syracuse,...inbound/outbound calls from customers and authority agencies in a call center setting + Provides detail-oriented customer… more
- Stony Brook University (Stony Brook, NY)
- … in English and Spanish. + Billing, Accounts Receivable, or Customer Service, Call Center experience. + Familiarity with medical insurance benefits, demonstrated ... medical terminology. + Previous experience as a patient access representative at a Medical Center is preferred....state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Stony Brook, NY)
- …lieu of degree, 2 years' of demonstrated excellence working in a customer service/ call center , healthcare, or other related industry requiring skills which ... Patient Access Representative - Emergency Room (Days 7a-3p) **Position Summary**...experiencing serious health issues and emotional events. **Preferred:** + Bilingual in English and Spanish. + Health care insurance… more