- Capgemini (New York, NY)
- …* Translate business goals into scalable CRM architectures that support customer 360, sales/service automation, partner management , and digital onboarding. * ... CRM Architect Choosing Capgemini means choosing...integration layers, and user experience flows to enable seamless customer and employee journeys. * Ensure CRM … more
- Amazon (New York, NY)
- …- 7+ years design/implementation/consulting experience of distributed applications - 5+ years management of technical, customer facing resources - 5+ years of ... Description The Worldwide Specialist Organization (WWSO) works backwards from our customer 's most complex and business critical problems to build and execute… more
- Capgemini (New York, NY)
- …Charlotte, NC / NY** **Key Responsibilities** * Lead architecture and design of CRM and customer engagement solutions across portfolios, aligned with enterprise ... Dynamics, and integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center, customer service, and… more
- S&P Global (New York, NY)
- …a Salesforce Certified Technical Architect with extensive experience in customer relationship management and cloud computing. This position offers an ... excellent opportunity for Salesforce CRM expert to take on a leadership role within...to craft enterprise grade applications that serve a large customer base with growing demand and usage. You will… more
- ManpowerGroup (New York, NY)
- …a leading technology solutions provider, is seeking a **Senior Microsoft Dynamics Solution Architect ** to join their team. As a Senior Microsoft Dynamics Solution ... Architect , you will be part of the technology department...(Q2C) solutions, ensuring seamless integration between Microsoft Dynamics 365 CRM & CPQ and ERP systems. + Collaborate with… more
- Eliassen Group (Albany, NY)
- **MS D365 Solution Architect ** **Anywhere** **Type:** Contract **Category:** Architecture **Industry:** Insurance **Workplace Type:** Remote **Reference ID:** JN ... looking to engage a seasoned MS D365 (Microsoft Dynamics 365) Solution Architect to drive best practices across the platform. **Responsibilities:** + The Microsoft… more
- Capgemini (New York, NY)
- …IVR flows, call routing strategies, and agent desktop experiences integrated with CRM and knowledge management systems. * Define and validate architectures ... Architect - Contact center Choosing Capgemini means choosing...Connect, NICE, Five9, Cisco, Avaya). * Strong knowledge of CRM and customer service platforms (Salesforce Service… more
- IBM (New York, NY)
- …Cloud, AEM, Workfront, AJO, CJA, and Adobe Experience Platform. * Adobe Certified Master certifications: AEM Architect , Adobe Campaign Classic Architect ... customer journey orchestration, and marketing automation best practices. * Adobe Certified Expert - Adobe Experience Platform Architect certification IBM is… more
- Datavant (Albany, NY)
- …align, and support our pods with named accounts. As a Salesforce System Architect , you will be responsible for user management , data maintenance, security ... priorities, liaising with stakeholders. **You Will Be Responsible For:** **Platform Management ** + Configure, implement, and optimize Salesforce CRM systems.… more
- IBM (New York, NY)
- **Introduction** Join IBM's Veeva Practice team as an Architect & Engineer for Veeva Commercial Cloud, where you will be a key leader in shaping and proposing ... best practices. - Lead the full lifecycle of promotional material management , including submission intake, MLR/PRC reviews, approvals, expirations, and re-approvals.… more
- Capgemini (NY)
- …and implementation, with a focus on Salesforce Data Cloud. + Certifications: Salesforce Certified Data Architect , Salesforce Certified Technical Architect ... **About the job you're considering** The Salesforce Data Cloud Solution Architect /Tech Lead will be responsible for orchestrating the comprehensive solution roadmap,… more
- ServiceNow, Inc. (New York, NY)
- …impact **Job Summary ** The Principal Business Information Security & Solutions Architect is a customer -facing, senior-level role that blends the strategic ... platform's ability to deliver value. **Strategic Solution Architecture:** + Design and architect secure, scalable customer workflow solutions on the ServiceNow… more
- IBM (New York, NY)
- …the US. **Required technical and professional expertise** * Deep Domain knowledge in Customer Data Management , CRM systems, and digital engagement ... beyond. **Your role and responsibilities** IBM is looking for an AEP Solutions Architect - Adobe Experience Platform who will help us create cutting-edge solutions… more
- Celonis (New York, NY)
- …experience (Software vendor Architect , Top consulting firms CTO or Enterprise Architect at a customer ) + Strong background in Data Architecture, Integrations ... looking for a curious, smart and "learn it all" Architect with proven experience and a passion for designing...at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer /Consumer Management (Service, Order Management ,… more
- Atlas (Albany, NY)
- …better. We are a great company. We are seeking a strategic and systems-minded **Business Architect ** to join our team! The Business Architect is a pivotal role ... responsibilities include but are not limited to:** + Strategic Planning and Management : Develop and execute the strategic roadmap for enterprise applications to… more
- Independent Health (Buffalo, NY)
- …culture that fosters growth, innovation and collaboration. **Overview** The EQA Automation Architect will provide technical solutions to a variety of business and ... technical testing initiatives. The EQA Automation Architect will be accountable for analyzing and designing testing and automation solutions to meet business and… more
- Capgemini (New York, NY)
- Full Stack Architect **Locations: New York NY / Chicago IL / Atlanta GA / Charlotte NC (Hybrid)** **About the Role:** The Capgemini FS Digital Marketing Agency is ... create a vision for our hosted marketing, advertising, and customer experience applications, define the strategy for them within...and quality of our technical execution. The full stack architect will serve as the crucial link between technology… more
- Celestica (New York, NY)
- …Indirect **Summary** We are seeking a highly motivated and experienced Salesforce Platform Architect . This is a hybrid role ideal for someone with a strong ... ideal candidate possesses a strong blend of technical expertise in CRM platforms, leadership skills, and strategic vision. **Detailed Description** Responsibilities… more
- Verint Systems, Inc. (Albany, NY)
- …engineering teams to ensure seamless integration of Verint solutions with existing customer environments including Telephony, Data Lakes, Reporting, CRM and ... At Verint, we believe customer engagement is the core of every global...www.verint.com . **Overview of Job Function:** The Sr. Solution Architect - AI plays a critical role in driving the… more
- Publicis Groupe (New York, NY)
- …and measurable impact. **Responsibilities** + Serve as the technology lead and strategic architect on a flagship CRM personalization program for a Fortune Global ... serve as a strategic technology consultant and hands-on solution architect on one of the largest Publicis Groupe Power...play a pivotal role in realizing our vision for CRM hyper-personalization at scale for a large global client.… more