- Antech Diagnostics (Lake Success, NY)
- …such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Senior Administrative Analyst /Administrative Analyst Trainee 1/2- Albany (NY HELPS) Occupational Category Other ... below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications:Administrative Analyst Trainee 1:Four years of experience conducting management and… more
- Weill Cornell Medical College (New York, NY)
- …processes, system triage and recovery for all infrastructure, applications, and data center (s) environments. Identifies operational risks and proposes ... Ensures all change management tasks are complete. + Occasionally assists with data center (s) activities such as shipping, delivery, inventory, and operational… more
- City of New York (New York, NY)
- …documentation of Federal, State and City regulations, court decisions and other mandates using Call Center data and resources. Make recommendations to OPPT ... Analyst NM to function as Director of Call Center Operations who will: - Direct...procedures. - Direct the accumulation, documentation and analysis of data compiled by the Call Center… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- Intermountain Health (Albany, NY)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in… more
- Intermountain Health (Albany, NY)
- …Understand and develop business reporting needs for end-users. - Participate in on- call and command center responsibilities. - Develop and maintain comprehensive ... impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in… more
- Stony Brook University (Commack, NY)
- Health Information Management Analyst **Required Qualifications (as evidenced by the attached resume):** Bachelor's degree (foreign equivalent or higher) in Health ... in Health Information Management. Project management experience. Proficiency with data and spreadsheets. Experience performing audits. Leadership experience. **Brief… more
- Weill Cornell Medical College (New York, NY)
- …processes, system triage and recovery for all infrastructure, applications, and data center (s) environments. Identifies operational risks and proposes ... Title: Service Operations Analyst II - Security Location: Upper East Side,...change management tasks are complete. + Occasionally assists with data center (s) activities such as shipping, delivery,… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Product Focus** **Overview:** Evolent is seeking an experienced and strategic **Lead Analyst , Performance Analytics** to lead data -driven initiatives focused on… more
- Kaleida Health (Buffalo, NY)
- **Pay Practices Analyst ** **Location:** **Buffalo General Medical Center ** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Temporary** **Shift 1** ... **Job Description** **The Pay Practices Analyst has a full range of responsibilities for employment tax compliance related to the Payroll teams, union contracts,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- NBT Bank (Albany, NY)
- …measurement and evaluation of key initiatives. Supervises a Commercial Banking Financial Analyst who performs similar duties of a less complex nature. Education and ... and Abilities: + Excellent financial analysis skills + Strong understanding of data warehouse concepts + Demonstrated ability to work in cross functional teams… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the...5 plus 10 requirements associated with the Vendor Enrollment Center , and the MWBE Certification list administered by SBS.… more
- City of New York (New York, NY)
- …Engineer, will assist in proposing solutions to bottlenecks in areas such as call center processing times, dispatch optimization, fire and EMS resource ... Director of Data Quality & Industrial Engineering, the Operations Research Analyst /Industrial Engineer will support and contribute to projects within the unit to… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions. Our team...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... Collects metrics on the workforce and workload. Analyzes data to determine trends and formulates plans to further the operational goals of the business. Uses data… more
- Sprinklr (NY)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data , break ... accountability Develop an in-depth understanding of sales process while surfacing data driven recommendations to influence sales strategy and direction Drive monthly… more
- UHS (Binghamton, NY)
- …a vital role in safeguarding the hospital's information systems and sensitive data . Working under the guidance of higher-level security professionals, this role ... optimizing Microsoft DLP policies across various platforms to prevent unauthorized data access and loss. Primary Department, Division, or Unit: Information Systems… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A...Center , and Supplemental Nutritional Assistance Program (SNAP) sites. The… more