- Antech Diagnostics (Lake Success, NY)
- …such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... maintain data across our various Contact Center software applications and call management systems....existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- Central Hudson Gas & Electric Corporation (Kingston, NY)
- …Assistance + Wellness Reimbursement Program + Paid Holidays and Vacation **What is a Network Analyst - OT** A Network Analyst - OT is responsible for designing, ... and wide area networks to ensure maximum uptime for data flows within our Operational Technology networks. This individual...problem solving, and issue resolution. **What does a Network Analyst - OT do?** Responsibilities include, but are not… more
- City of New York (New York, NY)
- …documentation of Federal, State and City regulations, court decisions and other mandates using Call Center data and resources. Make recommendations to OPPT ... Analyst NM to function as Director of Call Center Operations who will: - Direct...procedures. - Direct the accumulation, documentation and analysis of data compiled by the Call Center… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides a unique… more
- Hilton (Albany, NY)
- …and documentation using tools such as Visio, or similar + Experience analyzing contact center data to identify trends and using metrics to improve call ... Team that is revolutionizing human hospitality in a digital world\. As an Analyst Customer Excellence _,_ you will strive to provide personalized solutions that… more
- Kaleida Health (Buffalo, NY)
- **Pay Practices Analyst ** **Location:** **Buffalo General Medical Center ** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Temporary** **Shift 1** ... **Job Description** **The Pay Practices Analyst has a full range of responsibilities for employment tax compliance related to the Payroll teams, union contracts,… more
- Carrington (Albany, NY)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- Nestle (Holbrook, NY)
- …nutrition for patients and consumers. **Position Summary:** The Senior Financial Analyst is responsible for preparing, analyzing, and reporting month-end and ... quarter-end financial data for Nestle Health Science US entities. They will...compliance with Nestle reporting policies and systems. The Financial Analyst will collaborate with cross-functional teams to ensure accurate… more
- Intermountain Health (Albany, NY)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for providing Epic technical support, configuration, and… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the...5 plus 10 requirements associated with the Vendor Enrollment Center , and the MWBE Certification list administered by SBS;… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...issues, reproduce steps, identify the source of issues (configuration, data , application), document findings, and triage issues to the… more
- NBT Bank (Norwich, NY)
- …- $87,137.00 Knowledgeable in relevant systems as relates to processes, workflow, data files, and problem resolution. Develops in-depth knowledge of the information ... business units supported. Delivers support to end users in analyzing data , troubleshooting or identifying improvements. Participates in defining requirements and… more
- Robert Half Technology (New York, NY)
- …with Agile Scrum methodologies, gap analysis, and document review. * Background in call center customer service or business analysis is advantageous. Technology ... Description We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position...operations, including lead management and pipeline tracking. * Conduct data analysis on market trends and client behavior to… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions. Our team...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- NBT Bank (Norwich, NY)
- …to, Indirect Lending Management, Dealer Relationship Managers, Operations, LDCC, Call - Center , Accounting, Verification and Scanning, and Systems Development. ... single point of verification for all Retail Installment Contract data , and consumer application data within the...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... all levels of the partner organization. **What You Will Be Doing:** + **Strategic Data Analytics & Insights** : Analyze healthcare claims and authorization data … more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative… more
- ABM Industries (New York, NY)
- …person will be working closely with our Accounting Team in our Enterprise Service Center (ESC) for our financial close as well as our Operations department to assist ... experience, skills, abilities, geographic location, and alignment with market data . You may be eligible to participate in a...and need assistance in completing the employment application, please call ###. We will provide you with assistance and… more