- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- University of Rochester (Rochester, NY)
- …communication support services for patients of the University of Rochester Medical Center and its affiliates. Responsibilities include managing a high volume of ... inbound inquiries via phone, email, and electronic interfaces. Tasks involve scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and providing basic technical support while adhering to established protocols.… more
- Ricoh Americas Corporation (Potsdam, NY)
- **Field Representative II , Field Services Support** POSITION PROFILE Services and repairs a variety of company products and systems at customer locations usually ... may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning service… more
- Truist (Garden City, NY)
- …Office software products **Preferred Qualifications:** 1. Customer service experience in a call center environment 2. Financial services experience The annual ... and assist with minimizing bank losses by performing client verification on each call received. 3. Identify possible loan fraud and escalate for risk mitigation. 4.… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Albany Medical Center (Albany, NY)
- …Responsibilities - Phlebotomist PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully ... day, evening or night shifts including weekends, holidays and on- call . While performing the duties of this job, the...workflow. Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Dal-Tile Corporation (Bethpage, NY)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service...Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
- University of Rochester (Rochester, NY)
- …technical resource for the Customer Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating ... are met. JOB RESPONSIBILITIES: - Serves as a member of the Call Center team. Answers telephone calls, providing routine information related to test results,… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- Stony Brook University (Stony Brook, NY)
- …in English and Spanish. + Billing, Accounts Receivable, or Customer Service, Call Center experience. + Familiarity with medical insurance benefits, demonstrated ... medical terminology. + Previous experience as a patient access representative at a Medical Center is preferred....state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Stony Brook, NY)
- …lieu of degree, 2 years' of demonstrated excellence working in a customer service/ call center , healthcare, or other related industry requiring skills which ... Patient Access Representative - Emergency Room (Days 7a-3p) **Position Summary**...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Stony Brook University (Stony Brook, NY)
- …Hospital and related facilities.** **Preferred:** + Previous experience as a Patient Access Representative at a medical center is strongly preferred. + Hospital ... Patient Access Representative , Bed Management Day Shift 7a-3p At Stony...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- City of New York (New York, NY)
- …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more
- Stony Brook University (Stony Brook, NY)
- …+ Knowledge of medical terminology. + Previous experience as a Patient Access Representative at a Medical Center is preferred. **Special Notes** **:** ... Patient Access Representative , Inpatient Follow Up (Day Shift 12p-8p) At...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Stony Brook, NY)
- …+ Bilingual in English and Spanish. + Previous experience as a Patient Access Representative at a medical center . + Familiarity with hospital insurance coverage ... Patient Access Lead Representative , Inpatient Follow Up **Position Summary** At Stony...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Stony Brook, NY)
- …Hospital and related facilities.** **Preferred:** + Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. + Hospital ... Patient Access Representative - Lead Registrar, Bed Management Eve. Shift...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative or be reachable on the open-competitive list for...equivalent. To be eligible for assignment to Assignment Level II , candidates must have, in addition to meeting the… more