- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $78,773.63 - $122,099.12 The Logistics Center Operations Supervisor provides on-site operational leadership on a 24-hour ... basis. They are a part of the leadership team within the Logistics Center , helping to oversee all major functions within, maintain mastery-level understanding and… more
- LaSante Health Center (Brooklyn, NY)
- Hours: 9-5 Medical Front Desk/ Call Center LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will ... patient experience. + Serve as a liaison between patients and the health Center , directing calls to appropriate departments as needed. + Assist with additional tasks… more
- CSEA (Albany, NY)
- Member Solutions Center Supervisor JOB SUMMARY: The Member Solutions Center Supervisor reports directly to the Director of Membership. In partnership ... with the Director, the Member Solutions Center Supervisor ensures department goals are being...or equivalency.ANDFour years of experience in a customer service call center , a call intake… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS ... continuous quality improvement. Identify daily operational risks and training needs.* Train call center staff on grants and scholarships administered by HESC,… more
- FLACRA (Clifton Springs, NY)
- Clinical Supervisor (Addictions Crisis Center ) Finger Lakes Addiction Counseling and Referral Agency Inc Clifton Springs, NY (Onsite) Full-Time $62,000 - ... $64,000/Year Apply Now (https://flacra.jobs.net/apply/j3q14t6rxbv1sg70zw3?ipath=CR¬ify=true&siteid=cbnsv) Job Details Job Title:Clinical Supervisor - Addictions Crisis Center Residential Program… more
- Charles Evans Center (Bethpage, NY)
- …this vital role, you will: + Supervise and be a participating member of call center and front desk, including scheduling, training, monitoring performance, and ... Medical Secretary Assistant Supervisor Salary: $30.22/hour Monday-Thursday 10a-6p; Friday 9a-5p Bethpage,...while maintaining quality of care + Review and analyze call center data and trends to improve… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- Elmcrest Children's Center (Syracuse, NY)
- Nursing Dept. Supervisor Job Details Level Experienced Job Location Main Campus - Syracuse, NY Secondary Job Location(s) Undisclosed Remote Type N/A Position Type ... Description Under supervision of and consultation with the nurse manager, RN Supervisor is responsible for ensuring efficient patient care within the medical… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Mount Sinai Health System (Huntington, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- SUNY Upstate Medical University (Syracuse, NY)
- …thoroughly explains options willingly. Performs other assignments and duties as requested by supervisor and does so in a complete manner. Other duties and tasks as ... needed and directed by Supervisor or Team Leader. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... the NYC Department of Health and Mental Hygiene. The supervisor of Crisis Services and NYC 988 will directly...application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -… more
- Carrier (East Syracuse, NY)
- …Our channel includes distributors seeking after-market replacement components parts and orders. Our Call Center is a high-volume, fast paced and metric driven ... This Role** We have an exciting opportunity for a Supervisor in our Customer Care Center . You...required, for the day-to-day supervision of a team of call center representatives to maintain efficient customers… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Kaleida Health (Buffalo, NY)
- …preferred). Nursing Supervisor position at OCH for Maternity under cost center 10720. In addition to the Maternity Nursing Supervisor responsibilities, this ... **Nursing Supervisor ** **Location:** Oishei Children's Hospital **Location of Job**...Administration Standard Hours Bi-Weekly: 48.00 Weekend/Holiday Requirement: Yes On Call Required: No **With Rotation:** No **Scheduled Work Hours:**… more
- Kaleida Health (Buffalo, NY)
- …preferred). Nursing Supervisor position at OCH for Maternity under cost center 10720. In addition to the Maternity Nursing Supervisor responsibilities, this ... **Nursing Supervisor ** **Location:** HighPointe Location of Job: US:NY:Buffalo Work...Rehab Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:**… more