- Vernon Downs (Vernon, NY)
- …5 days per week JOB DESCRIPTION SUMMARY Responsible for providing consistent, courteous service to all Players Club guests, ensuring an optimal level of guest ... service and satisfaction is achieved and maintained. Effectively input...assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Some college courses in business or casino management… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Winner's Club Representative Department: Guest Service Reports to: Winner's Club Manager FLSA Status: Non-Exempt License: Class III Closing Date: Open ... Until Filled SUMMARY : Provide exceptional front line guest service in Winners Club. Responsible for providing guest information regarding promotions, and special… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Department and the Akwesasne Mohawk Casino . Must be articulate, motivated & customer service oriented. The position requires the ability to work flexible ... The Dealer is responsible for ensuring the safeguarding of casino assets, dealing table games professionally, accurately, and according...or requests. + Ensures the highest standards of guest service ; utilizing the 3 Feathers Guest Service … more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …and takes pride in Akwesasne Mohawk Hotel and Player's Inn. + Serves as hotel representative and customer service role model for other associates. + ... standards and services . The individual must provide superior customer service and professionalism and have the...Understands, values, and supports the Akwesasne Mohawk Casino Guest Service Standards. + Responsible for… more
- Tioga Downs Casino Resort (Nichols, NY)
- …the primary point of contact for assigned VIP guests, ensuring top-tier customer service and satisfaction. + Develop personalized experiences, including ... casino guests. Provides regular communication with and superior service for VIP gaming customers to drive trips and...guest needs. + Utilizes on property staff to resolve customer service gaps and deliver service… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Winners Club Cashier is responsible to provide exceptional front line guest service to our guests. Responsibilities include; executing promotions, special events and ... and fellow associates. + Utilizes the 3 Feathers Guest Service Standards during all interactions with guests and fellow...+ Processes Winners Club Paid out Vouchers for our Casino departments. + Collects and inventories unsecured currency, and… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …DUTIES AND RESPONSIBILITES: + Administers all aspects of food preparation at customer and employee facilities + Coach, counsel, and train Team members whenever ... regulatory, departmental and company policies to ensure that quality service is maintained to the highest level. + Monitor...Outstanding example of and a credit to Akwesasne Mohawk Casino Resort. + Assist the Director of Food &… more
- Tioga Downs Casino Resort (Nichols, NY)
- …Supervisors. The ideal candidate is familiar with restaurant operations, has excellent customer service skills, and enjoys creating structure and order in ... the integration and troubleshooting of all features to ensure seamless employee and customer experiences. + Reviews receipts for cost accuracy for all F&B venues. +… more
- Tioga Downs Casino Resort (Nichols, NY)
- …and/or complaints to management in order to reduce waste, increase revenue and increase customer service . + Train new buffet line attendants on job duties and ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more