- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative ** **Location:** **Williamsville, NY** **Work Arrangement:** **This is an 100% on-site position for the first 3 ... 1 year's customer service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment Ready to… more
- Chemung Canal Trust Company (Elmira, NY)
- …in all markets that we serve. + Answers incoming calls to the Company's Contact Center ; responds to client inquiries as able or identifies Company personnel ... to respond to inquiries when unable to provide an immediate response. + Proactively seeks ways to expand customer relationships in order to achieve customer satisfaction; maintains a working knowledge of the banks products and services. + Receives all incoming… more
- M&T Bank (Williamsville, NY)
- …years' banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs...all callers and performing a wide variety of call center services to assist patients and callers is essential.… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG-9 (NYHELPS) Item# 08397 Occupational Category Clerical, Secretarial, ... of the Civil Service Law.Transfer:For 70.1 transfer to Call Center Representative 1, SG-9, you must have...attachments. If you have questions about this vacancy, please contact this Division representative : Division Contact… more
- GAP Solutions Inc (Albany, NY)
- …diploma required.** + **Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound calls of ... and researching multiple databases.** + **Operating effectively in a high-volume contact center environment.** + **Multitasking, including data entry and… more
- GAP Solutions Inc (Albany, NY)
- …diploma required.** + **Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of similar complexity.** + ... stakeholder issues.** + **Working on multiple projects simultaneously in a high-volume contact center .** + **Engaging with diverse stakeholders from various… more
- PDS Tech Commercial, Inc. (East Syracuse, NY)
- **Exciting Opportunity with PDS Tech Commercial: Call Center Representative for an HVAC Manufacturer with Customer Service Expertise!** **Location:** East ... **Schedule:** Mon-Fri (8am - 5pm) **Position Overview:** The Call Center Representative will be responsible for handling...Database Management:** + Serve as the initial point of contact for customers and dealers, utilizing the database to… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- Kelly Services (Syracuse, NY)
- …Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. This role is perfect for ... **Call Center Customer Service Representative - Fuel/Propane Services** **Ignite Your Passion for Customer Service with Kelly Services!**… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 1 Occupational Category Clerical, Secretarial, Office Aide Salary Grade ... and servicers as necessary. Utilizes required technology appropriately ie, Virtual Contact Center (VCC) telephone system/AUX event buttons.10. Completes NYS… more
- Broadview FCU (Albany, NY)
- …other Saturday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit ... and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work...and compete for jobs. If you would like to contact us regarding the accessibility of our Website or… more
- Butler America (East Syracuse, NY)
- Call Center Representative Location: East Syracuse, NY Job ID: #71677 Pay Range: $16-19/hour Benefits provided: 401K, medical, dental, and vision, sick time as ... need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at ###@butler.com. #ZR more
- Butler America (East Syracuse, NY)
- Call Center Representative Location: East Syracuse, NY Job ID: #71676 Pay Range: $16-19 Benefits provided: 401K, medical, dental, and vision, sick time as ... you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at ###@butler.com. more
- University of Rochester (Rochester, NY)
- …reduce cost, and reduce waste. + Alerts leads and supervisors to issues impacting contact center performance in a timely manner to ensure the highest quality ... Scheduled Weekly Hours: 40 Department: 900021 UR Med Access Center Work Shift: UR - Day (United States of...execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and… more
- Paddock Chevrolet (Tonawanda, NY)
- …of incoming and outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle our customer contacts, service and ... and sales appointments and reschedule no show customers. * Contact customers based on current service and sales marketing...skills * Valid driver's license * Must have call center experience * Previous insurance experience is a plus… more
- Northwell Health (Lake Success, NY)
- …office when one of the alarms in the office sounds; disseminates patient contact information; expedites calls. + Gives out telephone numbers and room numbers, as ... required. + Uses telecommunications and access patient systems. + Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but… more
- Mount Sinai Health System (Greenlawn, NY)
- …personal. **Job Title: Patient Service Representative ** The Offsite Patient Service Representative I provides front line contact as a patient liaison within ... personal. **Job Title: Patient Service Representative ** The Offsite Patient Service Representative I provides front line contact as a patient liaison within… more
- New York State Civil Service (Albany, NY)
- …Preparedness Program Representative 1 in the New York State Watch Center monitors, analyzes, prioritizes, and reports critical information obtained from a wide ... Security and Emergency Services, Division of Title Disaster Preparedness Program Representative 1 (NY HELPS) Occupational Category Other Professional Careers Salary… more