- ManpowerGroup (New York, NY)
- **Job Title: Customer Experience Experimentation Researcher ** **Location: 100% Remote / EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE ... SUMMARY** The Customer Experience (CX) Experimentation Researcher will...are achieved - and possess a strong passion for customer experience research and its… more
- Amazon (New York, NY)
- …strategies across channels to maximize long term profit for Amazon while ensuring a great customer experience . We are open to hiring candidates to work out of ... will be tasked with leading scientific innovations in measurement, experimentation , and optimization that enable us to deliver relevant...or Master's degree and 5+ years of quantitative field research experience - Experience with… more
- JPMorgan Chase (Brooklyn, NY)
- …of delivering innovative and customer -centric solutions + Knowledge of user experience research tools and techniques (eg, generative research planning ... customer journey + Assist in the creation of experience maps and service prototypes that illustrate customer...research and study design connect back to key experience metrics and business results. + Collaborate with business… more
- NBC Universal (New York, NY)
- …user research and performance data to create strategic, iterative experimentation plans + Present vision, strategy, work product, insights, and KPIs to ... a strategic roadmap across a global portfolio of products. + Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans +… more
- MetLife (New York, NY)
- …marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person responsible for ... agile environment. * A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search engines, email campaigns, … more
- New York Post (New York, NY)
- Head of Customer Experience (UX) The New York Post delivers the best in News, Sports, Entertainment and Pop Culture with wit, irreverence and authority. The Post ... The New York Post is seeking a motivated and versatile **Head of Customer Experience ** to join our fast-paced, deadline driven team environment. Reporting… more
- Intuit (New York, NY)
- …+ Minimum of 3 years experience in an analytics-focused role. Prior work experience within a SaaS company and customer support or success enablement function ... and lead Functional + Deep understanding of customer support, customer success enablement (Zendesk reporting, experimentation , next best action modeling),… more
- Intuit (New York, NY)
- …and Operations roles, with proven experience delivering growth and productivity Experience with customer facing teams preferred (Sales, Customer Success, ... ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top...will establish top priorities for our sales team, design experimentation plans to test hypotheses, partner with Analytics to… more
- Amazon (New York, NY)
- …product launches Preferred Qualifications - Experience in marketing or marketing research - Experience with customer segmentation, profiling, and ... North America Stores Onsite Marketing team is looking for a customer -obsessed, highly entrepreneurial Sr Product Marketing Manager with strong merchandising,… more
- Amazon (New York, NY)
- …or Tableau (data manipulation, macros, charts and pivot tables) Preferred Qualifications - Experience in marketing or marketing research Amazon is committed to a ... America Stores Onsite Marketing team is looking for a customer -obsessed, highly entrepreneurial Product Marketing Manager with strong merchandising, organizational… more
- Wolters Kluwer (White Plains, NY)
- …the product & service offering through: + Maintaining a deep understanding of customer needs and pain points through research methods such as Contextual ... management and/or business leadership demonstrating top and bottom-line growth informed by deep customer insight. + Ideally most of that experience in a… more
- MetLife (New York, NY)
- …and/or nurture journeys. * Partners with team members to translate data and research into engagement opportunities and experimentation plans for optimization. * ... Skills & Experience * 10+ years of experience building acquisition and/or customer engagement that...in a test and learn environment and brings an experimentation mindset. * Comfortable in and embraces an agile… more
- Amazon (New York, NY)
- …SCOT: http://bit.ly/amazon-scot In the center of SCOT is our Simulation and Experimentation (SimEx) team. We own one of the largest supply chain simulation ... frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand to optimize long term free cash flow for Amazon. Our system lives… more
- Amazon (New York, NY)
- …AI development and deployment, such as GDPR, HIPPA or similar guidelines. Conduct research and experimentation , while also staying updated with the latest ... scalable, flexible, and resilient cloud architectures that provide solutions to solve customer business problems and accelerate the adoption of AWS services. In… more
- MetLife (New York, NY)
- …* Partners with analytics and measurement to help translate data and research into engagement opportunities and experimentation plans for optimization. * ... key person responsible for orchestrating and optimizing cross-channel journeys to drive customer actions. They bridge customer insights, audience needs, channel… more
- Amazon (New York, NY)
- …seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising ... will be focused on managing custom advertising programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be… more
- Amazon (New York, NY)
- …go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience with customer segmentation, profiling, and targeting - ... the lead, you will be responsible for the strategy, experimentation and execution to drive their growth. You will...Basic Qualifications - 6+ years of professional non-internship marketing experience - Experience using data and metrics… more
- Merck (Albany, NY)
- …of highly valuable technical expertise. + Conduct and assist in market support research . + Obtain information regarding customer needs through various channels, ... networking, and customer visits, providing feedback to prioritize research and development needs. + Aid in development of technical and marketing brochures for… more
- Capital One (New York, NY)
- …this role, you will lead a design team in conducting discovery on critical customer and associate needs and developing experience concepts that realize a ... Planning project activities and timelines + Planning and conducting research to understand customer needs and define...or human-centered design + At least 5 years of experience planning, executing, synthesizing, and presenting research … more
- Intuit (New York, NY)
- …offering strategy, business model, messaging and positioning, and GTM plans. Small business experience is a plus. + Customer -Obsessed: Leads with customer ... and externally on behalf of our customers. + Strategic and Analytical: Experience with consumer research and data, including qualitative and quantitative… more