- City of New York (New York, NY)
- …is recruiting for one (1) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- Cardinal Health (Albany, NY)
- …establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service ... researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution… more
- Robert Half Finance & Accounting (Mount Vernon, NY)
- Description Robert Half is seeking a highly motivated and customer -focused Customer Service Representative to join our dynamic client teams. The ideal ... while ensuring high satisfaction (Source: Position Description Questionnaire). Problem Resolution : Research and resolve customer issues by collaborating… more
- Fiserv (Albany, NY)
- …a global scale, come make a difference at Fiserv. **Job Title** (Bilingual- Mandarin) Customer Service Representative **About your role:** As a Customer ... Fiserv's commitment to excellence. Ideal candidate will respond to customer inquiries via phone and email in a timely...+ 1+ year(s) of experience in troubleshooting and problem resolution . + 1+ year(s) of experience in documentation. +… more
- Cardinal Health (Albany, NY)
- **What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, ... research and order problem/dispute resolution . **Shift: Hours: Monday-Friday 10:00 am - 6:30 pm...**Responsibilities:** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound… more
- Enterprise Mobility (Binghamton, NY)
- …most trusted mobility company. Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance ... Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting… more
- Highmark Health (Albany, NY)
- …the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... Description :** **JOB SUMMARY** This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive… more
- Casella Waste Systems Inc. (Rochester, NY)
- ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, ... inquiriesandrequests which may require research and investigation to reach resolution \. The incumbent actively engages customers to ensure complete understanding of… more
- National Safety Council (Syracuse, NY)
- …areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives ... goals. + Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution . +...or widespread customer concerns to management for resolution . + Promptly process returned mail-in business systems to… more
- Enterprise Mobility (Buffalo, NY)
- …exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, ... about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members ... and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service… more
- Nordstrom (White Plains, NY)
- …store environment + Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and effective manner ... + Ensure the security and privacy of customer information through education, compliance and resolution of issues + Motivate and inspire others to adopt… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate...customers accurately within the Bureau or Agency to expedite resolution . Candidates will also be responsible for entering clear… more
- Northwell Health (Melville, NY)
- …8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. 9.Provides first call resolution ... * High School Education or equivalent, required. * 1-3 years of customer service experience. *Additional Salary Detail The salary range and/or hourly rate… more
- Veolia North America (West Nyack, NY)
- …ensure timely resolution . + Operates usual office machines and related customer service software/programs etc. + Greet and receive visitors at the building and ... **Position Purpose:** Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments,… more
- Vontier (Albany, NY)
- …skills - must be able to fluently speak Spanish + Ability to interpret customer issues and translate issues into resolution while maintaining a positive attitude ... $300 Hiring Bonus + Commissions + Annual Gainshare Bonus** Customer Service is the critical link to strong communications...product availability. You will inform the field of daily customer service promotions along with providing them with error… more
- Cardinal Health (Albany, NY)
- …Mountain, Pacific, and Central time zones within the United States. **What** ** Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales ... and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to...+ Works on routine assignments that require basic problem resolution + Refers to policies and past practices for… more
- Northwell Health (Melville, NY)
- …information, and resolves straightforward inquiries. 9. Provides first call resolution for low complexity issues and directs patients/caregivers to appropriate ... + High School Education or Equivalent, required. + 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly… more